- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Takeda Pharmaceuticals (Boston, MA)
- …CRM, and RTE. **How You Will Contribute:** This intern will report to the Sr. Manager of Customer Engagement in the Franchise Marketing business Unit. During ... business functions. The teams are divided into access, Professional engagement , and customer engagement . The...PDT and USBU and beyond based off intern interest ( manager to provide list of people intern should reach… more
- Ensono (Providence, RI)
- …_HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **Position Summary:** The Sr. Account Manager , known as Client Engagement Executive at Ensono, is ... Client Engagement ExecutiveRemote - United StatesJR011238 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- CVS Health (Woonsocket, RI)
- …for activation across benefit innovation, engagement , and improve overall member experience . Identify key customer cohorts and develop strategies to maximize ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more
- Trellix (Providence, RI)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Wilson Language Training (Providence, RI)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Pegasystems (Boston, MA)
- Product Marketing Manager - Pega Customer Decision Hub Job Category: Product Management Location: US - Massachusetts - Remote + ShareCopying **Picture Yourself ... teams to optimize content for SEO and social media engagement . + Leverage customer insights to improve...experience in product marketing, preferably in B2B SaaS, customer decisioning, or marketing automation solutions. + Strong knowledge… more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- American Airlines (Boston, MA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic… more
- Norstella (Providence, RI)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as ... focus on delivering value to our clients by driving customer journeys & engagement strategies, along with...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Providence, RI)
- …and third-party partners to deliver services to customers. + The Engagement Manager will serve as a customer interface and will plan, manage, and ... persistently threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their… more
- Merck (Providence, RI)
- …and manage the Regional Cardiovascular Lead team, driving the transformation of our customer engagement strategies within the US Pharma - Chronic Care business. ... (RCL), providing direction and support in shaping and executing customer engagement strategies. + Recruits, develops, and...+ 3+ years of Scientific and Clinical Thought Leader Engagement experience in the healthcare industry. \#RCL… more
- FranklinCovey (Providence, RI)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... to client engagement process **Basic Qualifications** + 7+ years of experience in training and talent development at organization or division level. + 3+… more
- Deloitte (Boston, MA)
- … & Marketing portfolio of offerings. Spanning the domains of customer experience , marketing strategy, commercial transformation and innovation/design, our ... Life Sciences Market Access Senior Manager An evolving customer and regulatory...future Partner level consideration. Typical responsibilities of a Sr. Manager could include: + Design and establish engagement… more
- GCG (Providence, RI)
- …**Branch Engagement Managers** to join our **Low Voltage team** . As a Branch Engagement Manager , you'll report to the Low Voltage Program Manager and ... (50% to 75%) is required.** **What you'll do** **Branch Engagement (80%)** + Establish and nurture relationships with branch-level... + Proven ability to build and maintain strong customer relationships + 2-5+ years of experience … more
- Ford Motor Company (Boston, MA)
- …from the competition and maximize their strengths. In this position The Inclusion Experience Manager will report to the Market Area Sales and Marketing ... change the way the world moves? Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers...the core skill teams of Field/Dealer Operations, Market Representation, Customer Experience and Ford Credit. + Invest… more