- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and ... and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Public Consulting Group (Dover, DE)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of...members from EDPlan Innovations + Coordination with Technical Business Analyst to articulate change requests and product feedback and… more