- Cleo (Harrisburg, PA)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Prime Therapeutics (Harrisburg, PA)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- SitusAMC (Harrisburg, PA)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Harrisburg, PA)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Harrisburg, PA)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- BAE Systems (York, PA)
- **Job Description** The Physical Security Project Manager for Platforms & Services serves as the Program Lead for the Sector s Physical Security Program and reports ... to the Manager of the Joint Security Operations Center. The Platforms...stakeholders on physical security technologies. + Provide on-call 24x7 escalation support for emergency and critical events. **Prefer to… more
- Deloitte (Mechanicsburg, PA)
- Cyber Digital Identity and Access Management SailPoint Manager Are you interested in working in a dynamic environment that offers opportunities for professional ... As Identity and Access Management (IAM) solutions team Okta Manager , you will + Be the Project Manager...Access Management and Okta + Serve as the primary escalation point for Okta-related incidents and support requests, providing… more
- SHI (Harrisburg, PA)
- **Job Summary** SHI has an exciting opportunity available as a Project Manager . The Project Manager will lead and manage large and complex Services projects for ... execution across our diverse Services portfolio. This position will report to a Manager within the PMO. This position is remote with Home Office setup asdeterminedby… more
- Zurich NA (Harrisburg, PA)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Amazon (Greencastle, PA)
- …Reverse Logistics is looking for a talented, driven, and highly organized Program Manager in support of our Reverse Logistics program as we scale demanufacturing ... capabilities to support upstream customers. As a re:Cycle Reverse Logistics Program Manager , you will be responsible for overseeing and coordinating the development… more
- Randstad US (Harrisburg, PA)
- The Regional Operations Manager will be responsible for overseeing all operations & teams for a specific Enablement vertical. In this role, you will support the ... AR discrepancies, and escalate when necessary. + Serve as the main escalation contact for all AR/Billing adjustments issues, ensuring timely resolution of challenges… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Brady Corporation (Manheim, PA)
- What We Need: We are seeking Central Regional Sales Manager to manage 8-10 Territory Managers in a specified region (East, Central or West). They're looking for ... plan. + 40% Travel with TMs in the territory + Initial point of escalation for territory/customer issues + Ensure product, sales and business strategies are cascaded… more
- H&R Block (Carlisle, PA)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- Republic Services (York, PA)
- …**POSITION SUMMARY:** The Area Retention Supervisor assists the Area Retention Manager with planning, organizing, directing and coordinating the activities of the ... metrics are being achieved. + Works with Area Retention Manager to manage "Book of Business" assignments based on...+ Focus on Customer Retention with customer quality calls, escalation cases, and developing relationships with BU Ops Teams.… more
- Ryder System (Harrisburg, PA)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- Aerotek (Thurmont, MD)
- …perform the following responsibilities:** **Job Description:** + Assist the facilities manager with ensuring that all facilities are structurally sound, mechanically ... in coordination with preventive maintenance work sheets + Assist the maintenance manager with ensuring that contract mechanical maintenance services + Meet specified… more
- Pearson (Harrisburg, PA)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more
- Fujifilm (Harrisburg, PA)
- …the assistance of technical support, as directed by the Area Service Manager . **Duties and responsibilities** + Performs preventative maintenance as directed. + ... proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and...Performs other duties as assigned by the Area Service Manager . + Comply with and pass all requirements for… more
- TTEC (Harrisburg, PA)
- …to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the ... first line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, as you will encourage and motivate you… more