- Zoom (Des Moines, IA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Des Moines, IA)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Des Moines, IA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Principal Financial Group (Des Moines, IA)
- …strategic priorities and collaboration across cross-functional teams **Key Responsibilities** + ** Retention & Personal Investing Strategy** + Lead development ... B2C Marketing Team, you will play a pivotal role in shaping the retention marketing strategy for **individual participant investment planning and products** . Your… more
- The ODP Corporation (Des Moines, IA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Oracle (Des Moines, IA)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- Trinity Health (West Des Moines, IA)
- …ensure accuracy of patient meals prepared. - Contributes to a smooth, non-stop customer service operation providing high quality food services to ensure the needs of ... the customer are met. - Completes quality control monitors and...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- Trinity Health (Des Moines, IA)
- …Type:** Part time **Shift:** **Description:** + Welcomes and connects with every customer . + Coaches new hires through their learning. + Follows and directs ... + Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. + Follows health, safety and sanitation… more
- Agriland FS (Winterset, IA)
- …implement, and guide seed marketing activities throughout the year, with a focus on customer retention and expanding the number of seed customers What we need ... FS is looking for an organized, self-directed, and sales-driven District Seed Lead with good agronomy and excellent seed technical skills. This individual will… more
- PagerDuty (Des Moines, IA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Des Moines, IA)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Des Moines, IA)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Cornerstone onDemand (Des Moines, IA)
- …to serve as **Manager, Customer Success** . This role will report to the AMER Customer Success Director and will lead a team of Customer Success Managers ... success initiatives to increase Annual Recurring Revenue (ARR) and Retention . This includes operational planning behind the scenes as...customer satisfaction. **In this role you will:** + Lead and manage a team of CSMs, including hiring,… more
- SHI (Des Moines, IA)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Des Moines, IA)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Des Moines, IA)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Trinity Health (Des Moines, IA)
- …Join the MercyOne Family! We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more