- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- HCA Healthcare (Plano, TX)
- …as we do. We want you to apply! **Job Summary and Qualifications** Overall Description: The Call Center Rep is the primary point of contact for new and existing ... or equivalent. College preferred. * Experience in medical office with high call volume preferred. * Experience with patient intake processes preferred. * Superior… more
- HCA Healthcare (Dallas, TX)
- …**Introduction** Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with ... Texas Joint Institute today and find out what it truly means to be a part of the HCA Healthcare team. **Benefits** Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available… more
- Mass Markets (Dallas, TX)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer service agents...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Glory Global Solutions (Dallas, TX)
- …Glory Global Solutions is currently expanding it's Call Center in Carrollton, TX. We ... Help Desk Agent - Carrollton, TX City/State Dallas/TX Location United...add to their business. ROLE PURPOSE The Help Desk Agent is responsible for troubleshooting and diagnosing issues with… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Allied Universal (Richardson, TX)
- …and commitment to the team during peak times are essential. **This is a 24/7 call center environment that requires individuals to sit for long periods of time. ... job training** + **Minimum of one year in a dispatching, security, customer service, or call center role** + Must be able to work overtime as needed + **Must be… more
- Hilton (Addison, TX)
- …experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton is ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...+ Strategy and implementation of self\-service, customer \(guest and agent \) use of the tools and automation through all… more
- Chewy (Richardson, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience ... understanding and competency of real time management of a contact center including handling agent availability, forecast v. actual for volume, handle time and… more
- JND (Plano, TX)
- …experience with an emphasis in content creation and facilitation role within a contact center / call center environment + Project and product management skills ... and schedules, designing and developing training programs for Contact Center Agents + Manage agent performance via e-learning course completion, agent survey… more
- TORKLAW (Dallas, TX)
- …ethics and courageous honesty. Requirements + 5+ years of experience in a high-volume call center . + Ability to track performance metrics, monitor calls, and ... intake team's performance. Track key performance metrics such as agent performance, source performance, call monitoring, and conversion rates by agent and… more
- Northrop Grumman (Irving, TX)
- …on a frequent basis. + Utilize the Security Shared Service call center tools (case management system, IVR, knowledgebase, Agent Dashboard) to provide ... processing (SF86, eQIPs) + Previous experience interacting with customers in a call center / service center environment + Experience using telephony systems… more