- Jefferson Dental and Orthodontics (Carrollton, TX)
- …call center job, this isn't it. Our Patient Care Center (what we call our contact center ) is much more than a call center . It is a group of driven, ... to a longer, happier life. A typical Patient Care Advocate (PCA) schedule consists of 5 working days or...you to succeed! Basic Qualifications + 1-3 years of customer service, sales, or dental office experience + High… more
- Trellix (Plano, TX)
- …aligning with business strategies The Thrive Support Advocate is a point of contact and advisor for the customer regarding status and driving of technical ... **_Job Title:_** Thrive Support Advocate (TSA) **About Trellix:** Trellix is the cybersecurity...context to speed up investigations. The Trellix Advanced Research Center provides an additional layer of protection by continuously… more
- Sharecare, Inc. (Dallas, TX)
- …+ Dental Assistant + Experience in customer service in a healthcare contact center , provider office, or healthcare institution + Experience in successful ... www.sharecare.com. **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly...resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal… more
- Omnicell (Dallas, TX)
- …in a leadership/Management role + Associate's degree plus two years' experience in a contact center /tech support or leadership role. In lieu of degree, at least ... team to positively impact patient care outcomes. We are seeking a passionate advocate for transformation and customer success, someone who embodies Elevate… more
- Palo Alto Networks (Plano, TX)
- …of typical business challenges faced by our customers and serve as a customer advocate driving product adoption through upgrade planning, best practice ... learning opportunities - just to name a few! **Your Career** Our Customer Success Engineers(CSEs) provide deep product-level expertise in deployment, adoption, and… more
- Palo Alto Networks (Plano, TX)
- …of typical business challenges faced by our customers and serve as a customer advocate driving product adoption through upgrade planning, best practice ... the industry's best cybersecurity solutions together! **Your Career** Our Customer Success Engineers(CSEs) provide deep product-level expertise in deployment,… more
- Amazon (Dallas, TX)
- …Workforce management experience (for external candidates) resources experience - Experience in contact center operations - Bachelor's degree - Solid proven ... Analyst. MHLS is an employee facing group that provides customer service to Amazon employees primarily via phone. The...live queue contacts environment - Solid proven experience using contact center technology - High proficiency in… more
- PNC (Dallas, TX)
- …PNC's businesses to transform. We solve the bank's toughest problems while improving customer and employee experiences. As a Center of Excellence (CoE), we ... Engineering Mgr Sr you will work within PNC's AI and Intelligent Automation Center . You will be based in Pittsburgh, Cleveland, Birmingham, Dallas, Philadelphia, New… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more
- PNC (Dallas, TX)
- …Some responsibilities may be performed remotely, at the manager's discretion. Center of excellence that provides leadership, best practices, research, support and ... strategies and program execution. Serves as a senior risk advocate for the risk management program, process owner and/or...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Dallas, TX)
- …* Preparing and reporting on risks and controls, issues, RAU sign-offs, cost center to RAU mapping, and RCSA exception monitoring and reporting (controls, RAUs, and ... execution of the risk management programs. Serves as an advocate for the risk management program. + Ensures the...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation... Interaction - Significant experience in a Technical Assistance Center (TAC) or in direct support or consulting roles… more
- H&R Block (Dallas, TX)
- …year. Joining us as a **Team Leader** , you'll provide leadership to a customer -centric team of associates and accelerate their seasonal tax business by managing a ... financial wellness needs. + **Employee Assistance Program** with Health Advocate . + **Wellbeing program** , BetterYou, to help you...tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- KPMG (Dallas, TX)
- …thorough understanding of contract lifecycle management practices in the Enterprise Contracting Center (ECC) to oversee and manage a portfolio of Commercial Audit ... of judgment to professionals + Act as end-to-end single point of contact throughout the contract management process, escalating to leadership when necessary; review… more