- Wolters Kluwer (Dallas, TX)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ServiceNow, Inc. (Addison, TX)
- …we pursue our purpose to make the world work better for everyone. **Team** The Customer Engagement team partners with executives on our 360-degree approach to ... ever. This role will be part of the Strategic Customer Engagement organization and partner closely with... customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top… more
- TEKsystems (Dallas, TX)
- …The individual manages one or more projects/project teams/programs at a time. The Engagement Manager owns customer expectations, ensures delivery assurance ... supported through our TGS Talent Acquisition Team Requires The Engagement Manager II (EM II) is a...the Value Streams defined at the onset of the engagement . + Ensure customer reference-ability and support… more
- Sabre (Dallas, TX)
- …to both renowned hotel brands and independent properties worldwide. **Overview** The ** Manager , Culture** **, Inclusion** **& Engagement ** is responsible for ... engagement channels that help bring culture to life across global teams. Success requires strong program management, effective stakeholder engagement , and the… more
- ServiceNow, Inc. (Addison, TX)
- …the Now Create methodology and prescriptive guidance to drive successful delivery of the engagement , including long term customer success . + Accountable for ... you get to do in this role: ** The Engagement Manager is accountable for the on...Team, partner and customer to understand the customer and the engagement ; including business challenges,… more
- S&P Global (Dallas, TX)
- …in a supportive and collaborative environment. **Responsibilities and Impact:** The Client Engagement Manager can troubleshoot issues and navigate internally to ... the Role:** **The Team:** The Loan Reference Data Client Success Team at S&P Global provides ongoing product support...other Market Intelligence business segments. You will join a customer -focused team led by a highly experienced management team… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of ... customer success best practices. + Drive customer retention and expansion by developing scalable engagement...+ 7+ years of experience in customer success leadership, account management, or enterprise client engagement… more
- Amazon (Dallas, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Dallas, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Dallas, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Dallas, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Intuit (Plano, TX)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, ... the benefits of the Intuit platform. Your passion for customer engagement and your deep subject matter... interactions, feedback, and service requests. Research and analyze customer success metrics and independently develop strategies… more
- Microsoft Corporation (Irving, TX)
- …next step in your career. Together, we are shaping the future of business. As a ** Customer Success Account Management (CSAM) Manager ** , you lead a high ... is deeply connected to our partners and driven by customer success . By uniting our Small Medium...responsible for driving a repeatable and predictable business through customer engagement , strong business and team management,… more
- Amazon (Dallas, TX)
- …the requirements for this position. Key job responsibilities Strategic customer engagement : - Develop and execute customized success plans with customer ... solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- Hilton (Dallas, TX)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:**… more
- American Airlines (Dallas, TX)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- American Airlines (Dallas, TX)
- …Recovery Division. + Responsible for the management of a team of customer service representatives in a contact center environment dedicated to assisting customers ... employees to excel in achieving key contact center performance goals, including customer satisfaction, call quality and productivity + Resolves customer service… more
- Amazon (Dallas, TX)
- …SAP) - Experience with customer relationship management, especially C-suite level customer engagement - Experience with design of modern, scalable delivery ... and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer … more
- Sabre (Dallas, TX)
- …brand, message, and market. You will partner closely with product marketing, sales, customer success , and brand teams to ensure events are fully integrated ... & Stakeholder Management** + Partner with product marketing, sales, customer success , and brand teams to ensure...of event collateral to guarantee smooth execution **Sales & Customer Engagement Alignment** + Partner with revenue… more
- Amazon (Dallas, TX)
- …- Experience with customer relationship management, especially C-suite level customer engagement - Advanced technology degree or AWS Professional level ... and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer … more