- ConsultNet (Carrollton, TX)
- …as a point of contact for issues related to phone systems in the contact center . Requirements: Experience: 5+ years in Network & Telephony systems, with ... Sr . Telecommunications & Network Engineer Carrollton, TX 100%...Genesys Telecommunications, and Mitel phone systems, as well as contact center environments. Technical Skills: Experience with… more
- Fidelity TalentSource LLC (Westlake, TX)
- …telephony , network infrastructure (LAN/WAN/SAN), server hardware and storage devices. As a senior member of the Data Center Operations team, the successful ... Job Description:Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician IV for the Data Center ...interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email… more
- Citigroup (Irving, TX)
- …increase group's efficiency. * Support future process conversion projects into Global Contact Center Telephony Support organization. **Qualifications:** * ... skills.** **Job Overview** **:** The End User Voice and Contact Center Tier III Integration & Support...III Integration & Support team is responsible for providing senior level technical support and delivery to internal Citigroup… more
- Capgemini (Dallas, TX)
- …experience in design integration with SAP ERPs . Experience with IVR and Telephony System design and integration . Experience in designing Virtual Agent/Chat Bot ... Points** . Proficient in Service Portal or Employee Service Center . Experience in being a People Manager for.... Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in… more
- JPMorgan Chase (Plano, TX)
- …operating environment where you-and the products you deliver-will thrive. As a Contact Center Software Infrastructure Engineer, you will design and implement ... cloud contact center infrastructure and application components for...plus + Knowledge of voice (WebRTC), call recording and telephony platforms a big plus + Experience with building… more
- PenFed Credit Union (Irving, TX)
- …and/or a minimum 3 years of work experience in the functional area of contact center hardware, software, and systems required. + Experience in Genesys, Avaya, ... center and at our Irving, Texas service center . The role of the Senior Home...Aspect, Noble, or other hardware and software; dialer/IVR-ACD/ Telephony administration is required. Experience in the Velocify/Salesforce ecosystem… more
