- BCA Financial Services, Inc. (Fort Worth, TX)
- …office, medical front desk, call center , call center representative, remote call center , customer service jobs, contact center , ... customer service, remote medical call center representative, remote work, virtual call center , work from home, remote work from home,… more
- TEKsystems (Dallas, TX)
- TEKsystems is hiring for Remote Call Center Representatives! Description The Customer Care Advocate (CCA) supports the efforts of this company by ... providing exceptional customer service resulting in successful interactions with healthcare professionals...Duties will include educating healthcare offices of new information Call Center Processes, Product Availability, and Unfulfilled… more
- Molina Healthcare (Dallas, TX)
- …This position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... **Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service. **Preferred Education**… more
- Mass Markets (Dallas, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- IQVIA (Dallas, TX)
- **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of ... are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Merchant Call Center Sales Specialist in Merchant Services as part of Consumer Lending. Learn more about the career ... for telephone support to customers and prospects that are contacting Merchant Services Call Center . + Addresses client needs by following established protocols… more
- TEKsystems (Dallas, TX)
- …recommend solutions, and ask for help/input as needed. Essential Skills + 1-2 years of call center customer service experience in a customer ... Job Description As a Customer Care Specialist supporting EV owners and prospective...to perform the job. + Transfer learnings from one call to the next, synthesize inputs from customers, distill… more
- Methodist Health System (Dallas, TX)
- …Institute clinics. Maintains strictest confidentiality while attempting to provide first call resolution. Screens calls, takes messages when applicable, and conveys ... need to learn functionality of phones. * Offers exceptional customer service while answering telephones professionally and with a...projects as assigned by management. * To transition to remote after 6 months with meeting job expectations. Normal… more
- Abbott (Irving, TX)
- …enhancing customer experience. + Manage and resolve basic to moderately complex customer issues via remote technology such as instrument screen sharing and ... 5 % **What You'll Work On** + Technical Support Representatives provide remote technical support to customers and field personnel for diagnostic products,… more
- Sedgwick (Dallas, TX)
- …and extending hotel stays, and answering calls within a fast paced, growing customer service/ call center environment. **Responsibilities:** + Answer incoming ... Forbes Best-in-State Employer Hotel Support Specialist- Per Diem - Remote SCHEDULE: Monday - Friday 12pm - 9pm EST.... customer calls and provide resolutions and information customer inquiries. + Utilize strong multi-taking skills to coordinate… more
- Robert Half Office Team (Dallas, TX)
- …or GED, at least one year of healthcare experience, and two years in a call center environment. Candidates must have proficiency in Microsoft Office and the ... Description We are seeking a dedicated remote Patient Services Representative to join our team....experience. + Minimum of 2 years in a high-volume call center role (70+calls daily). + Proficiency… more
- IQVIA (Dallas, TX)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
- Molina Healthcare (Dallas, TX)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to address deficiencies and negative trends. + Provides exemplary customer service to customers including members, co-workers, vendors, providers,… more
- Encore (Coppell, TX)
- …service excellence through consistent and repeatable execution by traveling with the customer events nationally. * Provide leadership for Project Managers on events ... for the Account Owner and/or Producer to realize the customer vision from concept to execution. * Maintain the...Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and… more
- Sharecare (Dallas, TX)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- American Heart Association (Dallas, TX)
- …get your resume to the top? Look at the experience we require:** **Qualifications** + Customer service field or call center environment (At least two (2) ... The American Heart Association as a great opportunity for a ** Remote Customer Engagement Associate** ( Preferred location: DFW area. **Additional Information:**… more
- Subaru of America (Coppell, TX)
- …inspire and delight our customers. SUMMARY Our team is looking for call center professionals who are passionate about the customer experience and can deliver ... an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally...available to work flexible hours in accordance with the Customer Advocacy Department phone schedules. + Contact Center… more
- Elevance Health (Grand Prairie, TX)
- **Pharmacy Customer Associate I** **Location :** This is a fully ...365 days out of the year. This is a 24-hour call center , we are hiring for all shifts ... remote role. Candidates must live within 50 miles of...& Experiences:** + Pharmacy experience highly preferred. + Prior call center experience preferred. + For URAC… more
- Vontier (Dallas, TX)
- …* Must be able to work 10:00 - 6:30 PM ET. * 1+ years of call center experience or equivalent experience in dealing with customers * On-the-job experience in ... AM - 6:30 PM Shift** **This position can be on a remote schedule/Hybrid preferred** Customer Service is the critical link to strong communications between the… more
- Chewy (Richardson, TX)
- …evolving business environment + Ability to analyze performance metrics (eg, CSAT, first- call resolution, handle time) to improve customer service outcome + ... or equivalent industry experience. + 2+ years of multi-channel contact center management experience ( Customer Service strongly preferred), with leadership… more