- Burlington (Sterling, VA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- CACI International (Sterling, VA)
- …Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... Continuous Service Improvement Management Lead Job Category:...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Coinbase (Washington, DC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Oshkosh Corporation (Frederick, MD)
- …planning, budgeting, business acumen + Written and verbal communication, customer service , stakeholder alignment, relationship building, problem solving, ... people do their jobs every day.** As a ServiceNow Lead Developer, you will serve as a technical leader...building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as… more
- CACI International (Sterling, VA)
- …status, operational issues, and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible for direct reports ... excellence and customer satisfaction + Demonstrated leadership abilities + Excellent customer service skills to understand client and Customer … more
- Deloitte (Mclean, VA)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery.… more
- CACI International (Sterling, VA)
- …Team Lead , you will lead a team of 8-10 members developing a software service that is part of a large SIGINT processing system. The service will ... Software Development Team Lead Job Category: Information Technology Time Type: Full...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Coinbase (Washington, DC)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- System One (Washington, DC)
- …+ Other duties and special projects as assigned. **Skills & Qualifications** + Excellent customer service skills; Must be creative and flexible in interacting & ... Ability to share project information with others, collaborate as part of a team, lead challenging projects,...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- Capital One (Mclean, VA)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Michaels (Columbia, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - BALT-COLUMBIA, MD Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Paper Source (Reston, VA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **88028BR** **Title:** Sales Lead - PT **Location/Division:** VA - Reston -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- Capital One (Mclean, VA)
- Lead Software Engineer - Global Payment Network Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers… more
- Capital One (Mclean, VA)
- Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are… more
- Danaher Corporation (Bethesda, MD)
- …175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, ... Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Field Service Engineer is responsible for customer satisfaction… more
- CACI International (Sterling, VA)
- …**General Description** CACI is currently looking for a motivated, career and customer -oriented Value & Performance Management Lead with Agile methodology ... for the program, and using the metrics to ensure service delivery meets customer performance requirements (...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more