- Trustmark (Boston, MA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Children's Hospital Boston (Boston, MA)
- 77139BRJob Posting Title:Patient Experience Representative II - Dentistry Call CenterDepartment:Dental ServicesAutoReqId:77139BRStatus:Full-TimeStandard ... of $2,000 for full time positions* The Patient Experience Representative II will be responsible for: +...compile patient and staff schedules + Answer and screen call center phone line. + Scheduling: +… more
- State of Massachusetts (Everett, MA)
- …and engaged. We encourage you to apply and identify your strengths in these areas. The Call Center Representative is an integral part of the Office of ... and "ticket" notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication… more
- Cambridge Health Alliance (Cambridge, MA)
- Patient Access Representative II Apply Refer a Friend Back **Date Posted:** 09/28/2024 **Requisition Number:** 6909 **Location:** CHA Windsor Street Care ... Mondays through Sundays **Category:** Medical Assistant **Department:** Windsor Health Center **Job Type:** Per Diem On Call ...Tufts Family Medicine residency. Job Purpose: The Patient Access Representative II (PAR II ) position… more
- Children's Hospital Boston (Boston, MA)
- …and staff schedules + Scheduling patients and supporting the patient encounter + Answer and screen call center phone line. + Check In / Check Out: + Greeting and ... 75965BRJob Posting Title:Patient Experience Representative IIDepartment:Ambulatory ServicesAutoReqId:75965BRStatus:Full-TimeStandard Hours per Week:40 Job Posting… more
- Canon Business Process Services (Boston, MA)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Vaco (Boston, MA)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Children's Hospital Boston (Boston, MA)
- 76458BRJob Posting Title:Part time- Patient Experience Rep II - Spanish speaking preferredDepartment:Patient Services- Center for ... very other weekend 8:30-5pm. The level 2 Patient Experience Representative is 100% in person and will be responsible...route telephone calls. Record and forward messages and triage call for urgent information or services. Respond to requests… more
- Dana-Farber Cancer Institute (Methuen, MA)
- The Patient Representative II (PRII) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient's experience ... or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an… more
- State of Massachusetts (Lawrence, MA)
- …on the Commonwealth's website. For help logging into/resetting your MassCareers profile, call the Employment Service Center at _617-979-8500_ for assistance. For ... pivotal in shaping essential services and serves as the primary representative of DDS. Responsibilities include overseeing the development, procurement, monitoring,… more