- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII(" Consumer Call Center Information Specialist")worksin ... **Office of Consumer Affairs and Business Regulation* **Title:** * Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston -… more
- Humana (Boston, MA)
- …or Bachelor's Degree + Previous healthcare experience + Previous inbound and/or outbound call center experience **Scheduled Weekly Hours** 40 **Pay Range** The ... caring community and help us put health first** The Consumer Service Operations Representative 2 represents the Dual Eligible...individuals to be great multitaskers, as you are inputting information captured by the member during the call… more
- CenterWell (Boston, MA)
- …a part of our caring community and help us put health first** The Consumer Experience Professional 1 ensures optimized interaction between a company and members. The ... Consumer Experience Professional 1 work assignments are often straightforward...of the customer, NPSt, root cause, telling the story, call listening, member experience design, elimination and recognition of… more
- Bank of America (Boston, MA)
- …Tableau - Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) - Proficiency coding in SAS and/or Python and ... Device and Non-Monetary Fraud Consumer Product Strategy Analyst III Newark, Delaware;Plano, Texas;...our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and… more
- TD Bank (Beverly, MA)
- …I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, ... + 1+ years leadership and coaching experience required + Small Business and Consumer lending experience preferred + Knowledge of Bank product lines and services as… more
- Bank of America (Boston, MA)
- …Teams; usually within a specific line of business or business discipline (card, call center , digital, etc.). Leverages multiple databases to acquire customer and ... strategic insights and decisions. This leader will perform data lineage for Consumer and Small Business Anti-Money Laundering. This leader will serve as subject… more
- Sutherland Global Services (Boston, MA)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Jabra (Lowell, MA)
- …customers on website tools and resources + To document all customer contact information , customer requests, and support issues in ticketing system + To demonstrate ... maximum results + To make independent, customer-focused decisions over time while on a call for an efficient Customer Experience + To test and evaluate new products… more
- Performance Food Group (Boston, MA)
- …those of competitive distributors. Develops appropriate, product recommendations and consumer insights information presentations to support customers' business ... strategies. + Develops short and long-term strategies to call on high potential accounts, and manages time and...information , including issues, problems and needs to distribution center customer service team and merchandising on a regular… more
- Pearson (Boston, MA)
- …Propose technical designs with the support of other engineers + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Pearson (Boston, MA)
- …desired work + Act as Scrum Master of the Agile team + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Highmark Health (Boston, MA)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- M&T Bank (Danvers, MA)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- State of Massachusetts (Boston, MA)
- …with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at ### for assistance. For ... mission. * Work with various managers and program staff to gather information and confirm facts, ensuring important disability information is conveyed… more
- Pearson (Boston, MA)
- …and commitment to improving access for all students. + Strong background in call center operations and student lifecycle management including KPIs, metrics, ... eligible to participate in an annual incentive program, and information on benefits offered is here._ **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Boston University (Boston, MA)
- …effects of exposures to complex mixtures of chemicals, including chemicals contained in consumer products as well as contaminants of water, food, and soil such as ... air pollution and a changing climate, including through the school-wide Center for Climate and Health (https://sites.bu.edu/climateandhealth/) at BUSPH, which is led… more
- Humana (Boston, MA)
- …a related field + Health Plan experience + Previous Medicare/Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus **Additional ... about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + 3 or more years...Information ** **Scheduled Weekly Hours** 40 **Pay Range** The compensation… more
- Chiesi (Boston, MA)
- …required (Word, Excel, Power Point, Outlook, Teams) + Expertise in Patient Services and Call center operations + Expertise in patient focused programs with HIPAA ... E (products and services that support special care and consumer -facing self-care). We are proud to be the largest...gain access to therapy including entry of patient intake information + Working with Payers, Specialty Pharmacy and other… more
- ConvaTec (Lexington, MA)
- …strategy and/or marketing campaign experience in med device, pharma, biotech, consumer healthcare or other regulated healthcare environment + Experience developing ... Create and launch clinically based marketing materials that simplify and synthesize clinical information to our field to support a deeper understanding of the Ostomy… more