- Lundbeck (Boston, MA)
- …exciting time to join our team as we lead the way in creating positive customer experiences!As a BioPharmaceuticals Account Manager , you lead the promotion ... partnering to deploy approved services necessary to meet the needs of each account / customer . Our Account Managers are adept at executing against the toughest… more
- Daiichi Sankyo, Inc. (Boston, MA)
- …a high level of product expertise and customer service for all accounts .Communicates on a regular basis with District Manager , internal and co-promote peers ... practices).Demonstrate understanding of current or pending clinical pathways in assigned accounts , and how they influence patient treatment.Analyze customer … more
- Novo Nordisk Inc. (Boston, MA)
- …in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and ... with physicians, pharmacists, nurses, and other key stakeholders within targeted accounts and community advocacy partners. The Ecosystem Portfolio Specialist must… more
- Siemens Digital Industries Software (Boston, MA)
- …Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and build long-term ... customer success and expansion. As a Senior Customer Success Manager , you will join...business relationships within designated accounts and execute on- account plans jointly made.… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... to be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Boston, MA)
- …dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix ... **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix...maintain highly valuable and outcome-based relationships with a diverse customer account base + University degree or… more
- Amazon (Boston, MA)
- …with customer teams and AWS partners, working closely with the Global Account Manager , the CPM oversees strategy execution in truly transformational, ground ... Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead...from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job… more
- Pearson (Boston, MA)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...and retention. **Qualifications:** + 5+ years of experience in customer marketing or account -based marketing, preferably within… more
- Danaher Corporation (Boston, MA)
- …'s successful adoption of our products. + Manage a portfolio of customer accounts , ensuring satisfaction and addressing their evolving needs, ultimately ... the Danaher Business System which makes everything possible. The Customer Success Manager will be a key... success processes, including creation of success plans, onboarding, account management, and other activities to support the … more
- SAP (Burlington, MA)
- …and a variety of benefit options for you to choose from. Job Title: Specialist Customer Success Manager (S-CSM) - SAP Academy for Customer Success USA ... specifically for candidates early in their careers. Who youll become The Specialist Customer Success Manager (S-CSM) works directly with customers to guide them… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... degree or equivalent experience + 10+ years relevant work experience in customer success, consulting, post-sales technical account management and similar roles… more
- Amazon (Boston, MA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... support and ensures delivery excellence and project closure in their assigned accounts or territories. AWS Sales, Marketing, and Global Services (SMGS) is… more
- Amazon (Boston, MA)
- …through Delivery and Execution 2/Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the customer to ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...realization for AWS. CSMs play a critical role supporting account teams/customers throughout the sales process, the customer… more
- Verint Systems, Inc. (Boston, MA)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible for ... the day-to-day management and health of assigned accounts to ensure retention and renewal success as the...years' experience in a client facing role utilizing either Customer Advocate Expertise or Account Management. +… more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as needed. + Act as one of the… more
- Wolters Kluwer (Waltham, MA)
- …days a month in office at a specified Wolters Kluwer location._** The ** Customer Success Manager ** in Wolters Kluwer Health Clinical Surveillance and Compliance ... support teams, and providing solutions to enhance their experience. Monitoring customer usage, health metrics, and satisfaction levels to identify opportunities for… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, distribution, ... plus!) + An effective communicator with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive… more
- CloudZero (Boston, MA)
- About the Role: CloudZero is looking for a Strategic Customer Success Manager to support the growth of our most Customer Success organization and help drive ... customers. This role will report into the Director of Customer Success. Performance for the role will be measured...software adoption, value realization, and expansion with key named accounts in a B2B SaaS startup software environment. You… more
- Wolters Kluwer (Waltham, MA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts ** plays a lead ... is managed. He/she also works directly with appropriate Sales Account Managers to ensure that customer needs...or questions. + Complete executive planning sessions for assigned customer accounts under the direction of, and… more
