- Lowe's (Wilmington, MA)
- …external customers. * Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating ... brand loyalty and lasting customer relationships. * Ability to deliver business results and...Knowledge of Home Delivery XDT operations. * Market Delivery Associate will be assigned daily tasks such as working… more
- Children's Hospital Boston (Boston, MA)
- 77225BRJob Posting Title:Sr Associate , Customer Service & Patient Collections (Shared Serv Ctr)Department:Shared Service ... Category:FinanceJob Posting Description:Location: 101 Station Drive, Westwood, MA This Senior Associate , Customer Service & Patient Collections will be… more
- Santander US (Boston, MA)
- Sr. Associate , Workout (Commercial Real Estate) Country: United States of America USA Job Family Description: Monitors activities to minimize the company's exposure ... and effectiveness of data, document retention, and monitors systems. The Sr. Associate , Workout leverages his or her subject matter expertise for collection and… more
- Bayer (Boston, MA)
- …contracting, and analytics; + Demonstrated cross-functional influence, communication, and conflict resolution skills; + Deep understanding of customer channels ... diverse minds to make a real difference, there's only one choice.** ** Associate Director Regional Accounts Oncology (Northeast US)** ** Associate Regional… more
- Harvard University (Cambridge, MA)
- …and Skills: We are looking for people who have: + A commitment to customer service and teamwork + Strong time management, prioritization skills, and attention to ... Prior office experience, as well as an interest in the field of negotiation and conflict resolution + Ability to work for a few hours on periodic Sundays to set up… more
- TD Bank (Jamaica Plain, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... can provide you more specific details for this role. **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering TD's… more
- Wolters Kluwer (Waltham, MA)
- …time to market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- CIBC (Boston, MA)
- …Floor **Employment Type** Regular **Weekly Hours** 40 **Skills** Client Issue Resolution , Client Service, Customer Experience (CX), Digital Literacy, Empathy ... accounts + Research client inquiries and bring about timely resolution + Run client statements, tax reports and ad...Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients,… more
- Eversource Energy (Dorchester, MA)
- …how your role connects to it + Identify problems, issues; take responsibility for resolution + Set high standards for self; deliver quality performance + Raise ideas ... Proactively seek out opportunities to improve business performance and customer service\. + Respond positively to new demands or...Responding to emergency situations to meet customers' needs is part of every employee's role\. If employed, you will… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …to an assigned account including client service and problem resolution , service enhancement and expansion, new business development, operational effectiveness, ... a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary… more
- ThermoFisher Scientific (Cambridge, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution , product returns, and backorder processing ... any customer concerns and/or potential problems + Optimally address customer concerns within established resolution timeframes. + Engage in process… more
- Sedgwick (Boston, MA)
- …public entity, errors and omissions, and professional liability claims; to provide resolution of said type of highly complex claims; to coordinate case management ... and to manage the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes complex or… more
- Boston College (Chestnut Hill, MA)
- …transactions. Process reimbursement transactions in PS system and follow-up on proper resolution . Project available funds throughout year. Assist Associate Dean ... analysis support to the Assistant Director, Fiscal & Grant Administration and Associate Dean, Finance & Administration, and assists with budgeting, forecasting, and… more
- State of Massachusetts (Chelsea, MA)
- …processing of Tier 1 support and infrastructure calls while providing high quality customer service and problem resolution to all supported customers.If the ... equivalent part -time, professional, or practical experience in information technology customer service and end user support or (B) any equivalent combination of… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support ... providers via phone and fax for the Retail Pharmacy, Medicare Advantage Part D, Home Infusion Therapy, and Medical Utilization Management benefits. ROLE… more
- Jabra (Lowell, MA)
- …apps, and Bluetooth technology preferred + Experienced and effective in conflict resolution and relationship management + Associate 's or Bachelor's Degree ... got you. Jabra. Technology for life's new rhythm. As part of the Product Support Team, the Support Specialist...the Product Support Team, the Support Specialist will deliver customer -focused technical support for products via phone, email and… more
- Crate & Barrel (Burlington, MA)
- …As an Assistant Store Leader - Customer Experience & Outreach, you own customer resolution . Always in the customer 's corner, you're empowered to make ... regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store… more
- Synchrony (Boston, MA)
- …with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps. + Mentor and influence ... root cause analyses, incident reports and provide direction in problem resolution + Ability to analyze production defects, troubleshoot systems, identify root… more
- Canon USA & Affiliates (Boston, MA)
- …supervision, assist in the sales process through product demonstrations and customer interactions to achieve regional and corporate sales/marketing goals. Provide ... ongoing customer support through product installations, upgrades, phone support and...(demo close ratio). + Use active listening and conflict resolution skills, customize presentations to audience in competitive set-ups/traps,… more
- Mill Creek Residential (Medford, MA)
- …point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing ... + Address and complete all other duties as assigned ** Customer Service** + Understand and support the customer...of resident issues and/or concerns and come to a resolution + In depth knowledge of community, inventory, pricing… more