- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat,...inquiries will have a varying degree of complexity. The Support Specialist must accurately and expediently answer… more
- Tripleseat (Concord, MA)
- …fostering a collaborative, innovative work environment that encourages growth and development. The Customer Support Specialist at Tripleseat plays a critical ... phone calls, & Zoom) to provide timely and effective support . + Ensure the timely resolution of customer... support . + Ensure the timely resolution of customer issues while maintaining a professional and positive demeanor.… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- GovCIO (Boston, MA)
- …referral to this job (https://careers-govcio.icims.com/jobs/4723/ customer - support -professional-%28it- specialist ... **Overview** GovCIO is currently hiring for a Customer Support Professional to provide outstanding desk-side support , regularly scheduled backups, network… more
- HomeSafe Alliance (Boston, MA)
- …every move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact ... various shifts to include weekend support .** **Responsibilities:** As a Customer Care Specialist , you will be responsible for all shipment activities in your… more
- Microsoft Corporation (Boston, MA)
- …value, and drive actionable plans for their success. We are looking for a ** Customer Business Outcome Specialist ** to support the US Enterprise segment ... achieve their business goals. The primary focus of the ** Customer Business Outcome Specialist ** will play a...Matter Experts (SMEs) to ensure domain expertise. In this customer -facing role, you will need to support … more
- Verint Systems, Inc. (Boston, MA)
- …of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality ... to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter...members + Create and deliver summary presentations on key customer 's support history + Conduct periodic sessions… more
- Jabra (Lowell, MA)
- …for life's new rhythm. As part of the Product Support Team, the Support Specialist will deliver customer -focused technical support for products ... via phone, email and chat. The Support Specialist works in an environment of...+ To document all customer contact information, customer requests, and support issues in ticketing… more
- Acosta Group (Boston, MA)
- **DESCRIPTION** The **Full-Time Google Tech Specialist ** will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain ... The Tech Specialist will provide assistance for customer product post-sale set up support , manage...Range: $23.00 - $26.00 per hour** **RESPONSIBILITIES** + Assess customer support needs, troubleshoot or diagnose issues… more
- State of Massachusetts (Boston, MA)
- …seeking a mission-driven, highly organized problem solver to fill the role of Office Support Specialist I. The selected candidate will support the consumer ... staff related needs in the Area Office. The Office support specialist I is responsible for providing...information or timely access to other office staff. Provide customer service support to our self-service Kiosk… more
- Merck (Boston, MA)
- **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... reside in Texas or New Mexico.** **Job Description:** The Customer Success Specialist will be the lead...support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... Our company is growing and looking to hire a Customer Success Specialist (CSS) to join our...and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Tyton Partners (Boston, MA)
- …way to an entrepreneurial, expanding professional services firm. Business Development Support Specialist Tyton Partners is seeking a talented, team-oriented ... Business Development Support Specialist to join our Marketing and...and promotes and coordinates collaboration Nice-to-haves: + Proficiency with customer relationship management (CRM) software; ideally HubSpot + Experience… more
- KBR (Cambridge, MA)
- Title: Technical Support Specialist Technical Support Specialist KBR, in support of the Volpe Center's Mission IT Support (MITS) Services ... new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the...preferred 5+ years of related experience. + Understanding of customer mission, strategic goals. + Experience working with business… more
- Robert Half Office Team (Danvers, MA)
- …The job function will include reviewing contracts for services, providing customer support , and handling various administrative tasks. Responsibilities: * ... offering a long term contract employment opportunity for a Customer Success Specialist in Danvers, Massachusetts. This...information or to address any queries * Provide top-tier customer support by resolving inquiries and addressing… more
- Philips (Cambridge, MA)
- …procedure types and use consultative education techniques to identify potential customer needs, support , and opportunities within assigned geographies, in ... skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …suffering from serious cardiopulmonary and respiratory conditions.Job SummaryThe Senior End User Services Specialist is a key member of the End User Services team in ... the ZOLL Global IT Technology Services organization. The Senior End User Services Specialist has a passion for technology, is highly professional, and is committed… more
- Robert Half Finance & Accounting (Burlington, MA)
- …Our client is looking for a candidate with at least 2 years of customer support experience, exposure to order processing, and above average software skills. ... is working with a local technology company seeking a Customer Operations Specialist to join its team....inventory management role or similar * Proven skills in Customer Service and Customer Support … more
- Ferguson Enterprises, LLC. (Wilmington, MA)
- …daily call log of customer interactions + Provide outside field service customer support on job sites + Develop and maintain relationships with outside ... Residential HVAC Product Specialist . As a Product Specialist , you will provide technical product support ...the jobsite + Be able to provide top notch customer service + Strong proficiency with computer and software… more