- Takeda Pharmaceuticals (Cambridge, MA)
- …application is true to the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE** The Customer Experience Enablement Lead USBU is the single point ... External and Specialized delivery partners). The Enablement Lead understands the Customer Needs as they...teams. + Enabling, perform and manage Customer Experience Product Ownership for USBU, and overseeing delivery… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …employment application is true to the best of my knowledge. **Job Description** ** Customer Experience Enablement Lead ** **Takeda Pharmaceutical** **USA - MA ... - Kendall Square - 500** **About the role:** The Customer Experience Enablement Lead sit...teams. + Enabling, perform and manage Customer Experience Product Ownership for OBU, and overseeing delivery… more
- Wayfair (Boston, MA)
- …and delight the Wayfair customer . We strive to continually offer the best delivery experience to our customers by expanding the services we offer and improve ... operations in an extremely fast-paced environment. The North American Customer Offering and Delivery team supports the...of operations and commercial topics with a focus on customer experience , cost reduction, quality improvement, &… more
- Deloitte (Boston, MA)
- …long-term, onsite client service delivery . Work you'll do/Responsibilities This is a lead role in Workday Customer Accounts for a large media operate client. ... collaborative environment? As an experienced Workday Order to Cash Lead you will have the ability to share new...Technology, Computer Engineering, or related IT discipline; or equivalent experience + 3+ years of Workday Customer … more
- Zoom (Boston, MA)
- …internal stakeholders on customer priorities. This role requires deep knowledge and experience in UCaaS/CCaaS and the channel delivery space. You will be ... global professional services plan, performance standards and strategy for channel/partner service delivery . This role requires deep knowledge and experience in… more
- West Pharmaceutical Services (Boston, MA)
- …We are seeking a strategic and results-driven Director of Business Development to lead our efforts in expanding our drug delivery services. The Director, ... Business Development - Drug Delivery Services, North America, will lead market development for new strategic growth offerings involving innovative technology… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …concerns. Customer and Partner Engagement: * Ensure high levels of customer satisfaction and on-time delivery through effective partner project oversight and ... in enterprise software training, enablement, or similar roles. * 5+ years of experience in services delivery management with partners and leading partner deliver… more
- Travelers Insurance Company (Boston, MA)
- … has an exciting opportunity to build out best-in-class business insights and delivery tools supporting Customer Experience and Market Research. You ... the needs of internal customers into requirements, is analytically minded, has experience with various business intelligence delivery platforms, has leadership … more
- Lumen (Boston, MA)
- …creation, and implementation of change programs to meet or exceed the Service Delivery organization's customer experience , timeliness, quality and cost ... and Internal Audit to coordinate activities in order to ensure service delivery , profitability, growth and, ultimately, customer satisfaction. **Location** This… more
- Cardinal Health (Woburn, MA)
- …+ Must hold a valid driver's license and have a good driving record + Prior delivery driving experience a plus + Ability to lift containers weighing up to 65 ... use of radioactive drugs for diagnosis and therapy. **_What Pharmacy Services & Delivery contributes to Cardinal Health_** Responsible for the prompt and accurate … more
- Santander US (Dorchester, MA)
- Director Delivery Assurance - Payments and Commercial Technology Dorchester, United States of America Reporting to the Head of Payments & Commercial Technology, The ... Director Delivery Assurance leads the Delivery Assurance function...in the team, on Transaction origination and core processing, Customer service & Operational processes. Responsibilities: + Leads Quality… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Lumen (Boston, MA)
- …The Service Delivery Representative is responsible for ensuring a positive customer experience through the effective orchestration of tasks associated to ... for all updates, and internal resource coordination to meet customer want dates. **Location** This role is Work from...Strong written, oral, and presentation skills - (ability to lead client meetings with key senior personnel, must be… more
- Commonwealth Care Alliance (Boston, MA)
- … that has served in multiple roles such as product owner, configuration lead , product management, and/or business consultant. + Experience in coaching agile ... **Why This Role is Important to Us:** The Lead Product Owner, as part of the Business...Review and approve all engineering estimates supporting IT project delivery for the platform(s). + Advise and approve the… more
- Black & Veatch (Burlington, MA)
- …and risk management workshops, as well as the ability to write a customer maturity analysis. The Industrial Cybersecurity Lead demonstrates capabilities with ... significant portion of a larger project. The Industrial Cybersecurity Lead might manage and develop a delivery ...and regulations (eg, NIST, IE6433, CMMC, NERC CIP) + Experience at customer sites + Proven … more
- Pfizer (Andover, MA)
- …day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant ... quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance,...patients. **What You Will Achieve** As a Supply Chain Lead , (SCL) your advanced knowledge and solid understanding of… more
- Takeda Pharmaceuticals (Boston, MA)
- …(Category Councils, if needed), of both internal and external stakeholders. The Procurement Lead is also accountable for the overall delivery of savings targets ... enhancing procurement's relationship with each of the in-scope functions. The Procurement Lead should seek to optimize procurement's value delivery , minimize… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving ... of digital touchpoints and non-digital channels and supporting the delivery of those designs + Experience with...supporting the delivery of those designs + Experience with conceptualization, ideation, and iterative prototyping, and with… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …online platforms. You will help design and develop re-usable APIs that focus on customer experience . Also, you will be involved in developing responsive user ... **Technical Lead - Full Stack Engineer with AWS** **Category:**...be overseeing the development process and ensuring the successful delivery of high-quality software solutions. You will collaborate closely… more
- IQVIA (Boston, MA)
- …Management experience , including 3 or more years as a CDM project lead . Equivalent combination of education, training, and experience . + Previous ... ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical...experience and proven competence in managing study delivery through full DM life cycle (at least 1… more