- Boston College (Chestnut Hill, MA)
- …The ability to multitask and work under stress and time pressures is also important. The ** Help Desk Specialist ** works as part of a team that provides ... following titles and hiring ranges (This is a 37.5hrs work-week position): + Senior Help Desk Specialist - Minimum of five years & experience mentoring and… more
- Boston University (Boston, MA)
- …of purpose topped off with a touch of humor and frequent laughter. This Service Desk position is in Client Services & Support, a large team (100) within BU's central ... of purpose topped off with a touch of humor and frequent laughter. This Service Desk position is in Client Services & Support, a large team (100) within BU's central… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...zones. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- Public Consulting Group (Boston, MA)
- …Responsibilities** * Provides excellent customer service to all customers. * Fields incoming help requests from end users via a variety of intakes (phone, email, ... etc.) * Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident. * Records, tracks, and documents the Incidents and requests in the ticketing tool. Ensure all successful… more
- Dynatrace (Boston, MA)
- …strategy. **Exceptional Office Experiences:** + Front desk management - being at the front desk to welcome people and help visitors get where they need to be ... MA and will be moving to Boston, MA around April 2025_** **Workplace Experience Specialist / Business Partner** As a part of our global People and Culture Team,… more
- Cayuse Holdings (Boston, MA)
- …for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network ... delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides… more
- Bright Horizons (Newton, MA)
- …applications + Strong knowledge and understanding of Microsoft Office products + Experience with Help Desk support + Experience with Dynamics CRM a plus + ... The **Employee Services Specialist - Policy Expert** will handle and troubleshoot complex customer issues, including handling Tier 1 Application Support issues and… more
- GovCIO (Boston, MA)
- …hiring for a Customer Support Professional to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative ... an active Secret clearance.** **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- North Shore Bank (Peabody, MA)
- …regulations, transaction procedures and corresponding technology, in order to act as a help desk for branch/bank personnel, service and sell accounts and resolve ... the communities we serve. Our core values shape the decisions we make every day and help to define our company culture and it is these values that comprise what we… more
- National Archives and Records Administration (Boston, MA)
- …Massachusetts. Under the general supervision of the Supervisory Visitor Services Specialist , the incumbent performs a variety of administrative and technical work ... perform all these duties, and will receive training to help you grow in this position. As a Visitor...in a professional setting, such as; an office, information desk , admissions desk , theater, or lobby. AND… more
- Lowe's (Danvers, MA)
- …+ I love DIY projects Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you ... projects they are working on and how you may help . You will guide shoppers to the right products...right products or introduce them to the appropriate sales specialist who can assist. As you learn more about… more