• Contact Center Supervisor

    HomeSafe Alliance (Boston, MA)
    …proactively establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by example, and ... + Ensure a complete and correct record of all contacts , both internally and externally, is kept in the...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
    HomeSafe Alliance (11/15/24)
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  • Contact Center Customer Care Specialist (SCA)

    HomeSafe Alliance (Boston, MA)
    …assignment through delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners. + Ensures ... + Ensure a complete and accurate record of all contacts , both internally and externally, is maintained in the...for processing customer orders. + May function as designated representative for move accounts. + May perform other related… more
    HomeSafe Alliance (11/13/24)
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