- Beth Israel Lahey Health (Lawrence, MA)
- …We are seeking a Triage Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager is a licensed Social Worker ... + Under the supervision of the Call Center Director, the Call Center Evening Manager monitors call center program guidelines and… more
- Lincoln Financial Group (Boston, MA)
- …**Requisition #:** 73897 **The Role at a Glance** We are excited to bring on a ** Manager ** to join the Call Center supporting our Retirement Plan Services ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call … more
- State of Massachusetts (Boston, MA)
- …to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII("Consumer Call Center Information Specialist")worksin theOffice of Consumer Affairs ... **Office of Consumer Affairs and Business Regulation* **Title:** *Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston - 501… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- U-Haul (Somerville, MA)
- …dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within ... its organization. Under the direction of the Traffic Control Manager , your primary focus will be supporting customers, field team members and U-Haul dealerships… more
- Dana-Farber Cancer Institute (Boston, MA)
- …The Senior Manager will collaborate with leaders in the Welcome Center , New Patient Coordination and Clinic Operations on Clinical Operations initiatives and ... to the Senior Director of Scheduling and Training Operations, the Senior Manager of Established Patient Operations is responsible for leading, monitoring and setting… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... clinical care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a...settings such as but not limited to, the health center , community, home or an inpatient facility. ESSENTIAL DUTIES… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... East Boston Position Summary: NeighborHealth is seeking to hire a dynamic Operations Manager in its busy Family Medicine Department! The Operations Manager is… more
- Hildebrand Self-Help Center (Boston, MA)
- The primary function of the Family Shelter Congregate Manager (FSCM) is to oversee Hildebrand's multi-site Congregate Program-creating and maintaining a ... consistency programming and policies across all the Congregate programs. + Manage On- Call schedule rotation, and cell phones (this position provides back-up support… more
- Hildebrand Self-Help Center (Cambridge, MA)
- …cycle of homelessness for greater Boston families and are seeking a Stabilization Case Manager to join our team. What You Will Do: + Support families exiting ... supervision, weekly staff meetings, in-service training, and team meetings. + Participate in on- call duties. What You Will Need to Bring: + Education - Associate… more
- Tufts Medicine (Lawrence, MA)
- …for additional services. + Performs adequate number of nursing visits and on call / triage necessary to provide superior hospice care under Tufts Medicine Care at ... responses to interventions, communications, verbal orders, etc. + Involves Clinical Manager and Medical Director in situations appropriately. + Works with Clinical… more
- HomeSafe Alliance (Boston, MA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Tufts Medicine (Boston, MA)
- …Director, investigation of patient relations concerns. + In conjunction with clinical manager and nursing leads, compliance with medical center and regulatory ... **Director of Vitreoretinal Diseases & Surgery** _New England Eye Center at Tufts Medicine_ The Department of Ophthalmology at Tufts Medicine is actively seeking a… more
- HomeSafe Alliance (Boston, MA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Boston Center for the Arts (Boston, MA)
- …ABOUT THE BCA: A leading force in the city's cultural community, Boston Center for the Arts has supported thousands of individual artists, small organizations, and ... depth and dimension to the Boston arts ethos. Through residencies and programming, Boston Center for the Arts serves as an epicenter for an expanding cohort of… more
- East Boston Neighborhood Health Center (Revere, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... and their families. Full-time position to act as case manager and support for the Neighborhood PACE Social Work...Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation,… more
- Cambridge Health Alliance (Cambridge, MA)
- …resources, and in-home support services. Specific Duties and Responsibilities: The PACE Operations Manager serves as " Center Manager " and model of care ... Manager , PACE Operations - CHA PACE Apply Refer...Center **Work Days:** 8am - 4:30pm M-F, rotating on- call weeks **Category:** Professional and Management **Department:** CHA PACE… more
- State of Massachusetts (Boston, MA)
- …please email Talent Acquisition at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at ###. * For ... *Position Summary* The Manager of Fire Life Safety will report to...parties to resolve them. * Participate in Emergency Operations Center (EOC) activations at the state or local level,… more
- IQVIA (Boston, MA)
- …preferred. + Minimum of 2+ years' experience in customer service in a call center or health care environment required (Examples: Hospital, insurance, health ... Manager , coverage for Program Manager when Program Manager is out or leading conference call . + Ability to serve as an "ACSS Delegate" during assigned… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …the UKG Pro large enterprise customer base. Oversee Global Technical Account Manager resources in providing exceptional customer product support and resolution in a ... dynamics of the daily operation by driving enhancements within the support center , aligning resources, projects, and training to ensure customer satisfaction. About… more