- HealthEdge Software Inc (Boston, MA)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Robert Half-Robert Half Corporate (Quincy, MA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** MA QUINCY **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting,… more
- Aaron's Inc (Dorchester, MA)
- ** Customer Accounts Manager ** **Hiring Range Minimum...to the General Manager + Build authentic customer relationships to support customers in their ... achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help our… more
- Whole Foods Market (Boston, MA)
- …inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and ... required in the department. Job Responsibilities: + Models and delivers outstanding customer service. + Sets and achieves the highest standards of retail execution.… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Amazon (Boston, MA)
- …product, and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...leveraging the knowledge and expertise of our team in support of customer delivery, and celebrate the… more
- CVS Health (Boston, MA)
- …together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility ... to communicate the customer story 3. Managing ad hoc customer Insights data pulls and support projects; this includes, but is not limited to cross tab… more
- Amazon (Boston, MA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Amazon (Boston, MA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Amazon (Boston, MA)
- …AWS to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to engage directly with customers and help them ... support , product, professional services, and partners to optimize customer outcomes. A CSM works with customers and AWS...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Publicis Groupe (Boston, MA)
- …As a Senior Product Manager for Epsilon Customer , our Customer Data Platform (CDP), you will support the product operational processes, product ... marketing, platform management, and product engineering. The senior product manager requires strong problem-solving skills such as uncovering and understanding… more
- Pegasystems (Waltham, MA)
- Associate Product Manager Spring Intern - Customer Decision Hub Job Category: Internships Location: US - Massachusetts - Waltham + ShareCopying **Before You ... the product meets client requirements. + Collect and organize customer feedback from various sources including support ...outings, etc. + Potential for full-time offer + Structured manager and mentor program + Competitive salary and perks… more
- Amazon (North Reading, MA)
- Description The Ring team is seeking a talented Product Manager to drive retention communication strategies and be a connection point between Product, Business ... this role, you will develop and execute data-driven retention initiatives to support Ring's goals around device health, subscription retention, and user engagement.… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Boston, MA)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Boston, MA)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Amazon (Boston, MA)
- …Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs ... The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts… more
- Siemens (Hingham, MA)
- …why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey ... will take you? **We are looking for Order Manager . This position will be based at the Hingham,...power control systems, your role is essential in driving customer happiness from order acceptance through receipt of payment.… more
- Confluent (Boston, MA)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more