- Children's Hospital Boston (Boston, MA)
- 77936BRJob Posting Title: Patient Experience Representative ( 11 :00pm-7:30am)Department:Pediatrics-Emergency Medicine ... daily schedule and patient flow to optimize resource utilization and patient experience . + Communicating with clinicians and/or supervisors and routing… more
- Children's Hospital Boston (Boston, MA)
- 78039BRJob Posting Title: Patient Experience Representative - Overnight every other weekendDepartment: Patient ... 11 :00pm-7:30am every other sat & sun + every other holiday This part time Patient Experience Representative is 100% in office in our Surgical unit and… more
- Children's Hospital Boston (Boston, MA)
- 76752BRJob Posting Title: Patient Experience Representative - 3- 11 :30pm M-FDepartment:Cardiovascular ProgramAutoReqId:76752BRStatus:Full-TimeStandard Hours ... Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100%...clerical support as needed *Schedule will be 3pm to 11 :30pm Monday through Friday.* To qualify, you must have:… more
- Beth Israel Lahey Health (Burlington, MA)
- …to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at ... registration process, either electronically, telephonically or in person. The Patient Access Representative ensures that all proper...potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... be during weekends and 2nd shift (3 PM to 11 :30 PM). **Location:** Onsite at Main Campus - Lowell...frequent interaction with patients, physicians, and insurance companies. 4. Experience using computer-based, patient registration systems. 4.… more
- Beth Israel Lahey Health (Beverly, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... be the first face of the organization when a patient visits and can have a dramatic impact on...digital messaging, orders, scheduled order work queues and MyChart. 11 . Utilizes a variety of information sources to schedule,… more
- Merck (Boston, MA)
- …+ Demonstrates a focus on better health outcomes (considers the HCP & patient experience ). + Provides input into resource allocation decisions across customers. ... Current disease state customers acknowledge individual as a trusted and reliable representative . + Experience interacting with scientific thought leaders and… more
- Merck (Boston, MA)
- …to grow and define the Oncology market of the future, we are looking for patient - and customer-centric individuals who thrive in a team environment and are driven to ... diseases, with comprehensive understanding of the impact of those options on the patient . Must understand impact and use of clinical trials in multiple tumor types/… more
- Tufts Medicine (Boston, MA)
- …in-person visits, telephone, email, or patient surveys. 3. Serves as the patient 's representative in communicating patient concerns regarding care or ... and utilizes training programs that assist and promote effective patient service techniques. 11 . May provide assistance to...experience in the healthcare industry.** **3. Board Certified Patient Advocate (BCPA).** THIS POSITION IS 24 HOURS A… more
- Fenway Health (Boston, MA)
- …equivalent. + Computer experience + Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others + Calm, ... Patient Services Coordinator, Per Diem Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+02215)...clinic needs. This is not a benefits eligible position. Representative Duties: Provide excellent customer service + Greet each… more
- Intermountain Health (Boston, MA)
- …vision, and values of SCL Health, and abides by service behavior standards. 11 . Performs other duties as assigned. Education Required: High School diploma or ... Equivalent is required. Preferred: Associate's Degree is preferred. Experience Required: Three (3) Years of experience in Revenue Cycle and/or Cash Management.… more
- Tufts Medicine (Boston, MA)
- … experience **OR** ; High School Diploma or equivalent **AND** Eleven ( 11 ) years of related leadership experience . **Duties and Responsibilities** **:** The ... 10. Develops and administers programs to achieve a high level of customer/ patient satisfaction. 11 . Works collaboratively with management of other departments… more
- Tufts Medicine (Boston, MA)
- …and/or professional services. Responsible for practice support staff, positive patient experiences, provider satisfaction, and revenue cycle metrics. Works ... Administration, or related area **AND** Three (3) years of related leadership experience **OR** ; High School Diploma or equivalent **AND** Seven (7) Years… more
- Fenway Health (Cambridge, MA)
- …as a resource for program staff. The RN will work in episodic clinics. Representative Duties: + Providing Patient Triage: the safe, effective and appropriate ... also provide administrative support for other clinical activities such as patient walk-in triage, health navigation, risk reduction counseling, supply inventory, and… more
- Tufts Medicine (Boston, MA)
- …and financial management, quality assurance and compliance, staffing and our staff experience , and patient satisfaction. This position is accountable for ... on a mission to create the most equitable and frictionless healthcare experience in the world. We're saving lives, building careers, and reimagining healthcare.… more
- Fenway Health (Boston, MA)
- …other clinic functions to ensure our patients receive the highest quality care. Representative Duties: Provides direct patient care, using clinical and office ... our outpatient community health center. As a Medical Assistant, you will provide direct patient care, support for medical providers, and administrative support for… more
- Tufts Medicine (Boston, MA)
- …body as specified by diagnostic procedures, utilizing proper consideration of the patient 's condition. 11 . Utilizes appropriate equipment to perform various ... gained through a combination of vocational education, training, and experience . This role will be most commonly applied to.... This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A senior level role… more
- Beth Israel Lahey Health (Boston, MA)
- …equipment and workstations. The Room Service Attendant ensures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of ... offered within the department. **Job Description:** **Essential Responsibilities:** 1. Assembles patient meals as ordered through the At Your Service Room Service… more
- Tufts Medicine (Boston, MA)
- …processing. In addition, this role focuses on performing the following Patient Financial Services duties: Facilitates the reimbursement for clinical services ... requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate… more
- Fenway Health (Boston, MA)
- …(eg OSHA, DPH, JCAHO), infection control, quality assurance, equipment maintenance, patient complaints, and incident reporting. Representative Duties: Provide ... specific eye conditions + Maintain knowledge of relevant medications and non-pharmaceutical patient care aides + Analyze test results and develop a treatment plan… more