- State of Massachusetts (Everett, MA)
- …are responsible for implementing complaint management procedures through the Department's Problem Resolution System and providing technical assistance ... to work as an Educational Specialist C on the Problem Resolution Team in the Everett office....issues and concerns, and guide them to avenues of resolution including into the PRS system as… more
- Baylor Scott & White Health (Boston, MA)
- …**KEY RESPONSIBLITIES** + Conduct security investigations and lead security incident response in cross-functional environment and drive incident resolution + ... **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead cyber...and stakeholders. **KEY SUCCESS FACTORS** + More advanced leadership, problem solving, team building, and judgment-making skills. + Skilled… more
- Pearson (Boston, MA)
- …clients + Skilled at client-relationship management to include scope management, client satisfaction, problem response and resolution , and risk management + ... of a successful Statewide Kindergarten through High School student assessment system . The Test Development Manager (TDM) provides broad-based assessment solutions… more
- Advocates (Lowell, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... and maintain a thorough knowledge of managed care and health insurance systems ; provide other clinicians with managed care information and resources pertinent to… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Eversource Energy (Dorchester, MA)
- …in the emergency and normal operation of the electric and steam distribution systems \. For the purpose of learning standard work methods and to develop the ... the program\. PRIMARY DUTIES \- Monitors, operates and maintains Network Management System including the operation of SCADA equipment\. \- Plans, writes, checks,… more
- Ryder System (Boston, MA)
- …the areas of response , throughput, and availability + Remedy incident ticket problem resolution + Participate in 24x7 on-call rotation + Implement network ... incidents + Network upgrades, and routine hardware configuration + Daily maintenance and problem resolution on the LAN/WAN environment + Participate in 24x7… more
- Amazon (Boston, MA)
- Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? ... and site-level maintenance teams to maximize the performance of advanced robotics systems . You will develop deep technical and functional subject matter expertise… more
- Epsilon, Inc (Andover, MA)
- …Epsilon is known for its solution-focused and innovative approach, aligning technology systems , tools, and processes with the missions and objectives of its ... Technician II, you will be responsible for installing/configuring Windows 10/11 operating system and other standard business applications on laptops and desktops for… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Highmark Health (Boston, MA)
- …disciplines in customer reviews and planning, design and technical walkthroughs, and problem resolution and decision making. + Interact with departments across ... RESPONSIBILITIES** + Specify, define and design large or complex systems , solutions, networks, infrastructure elements, or processes. + Govern appropriate… more
- MIT Lincoln Laboratory (Lexington, MA)
- …user community as well as external vendors to maintain communications related to problem resolution , systems upgrades, services and product research + ... detecting cyber threats, reviews and triages security alerts, and other suspicious system or network activity. The Threat Assessment Team is actively involved with… more
- Pfizer (Cambridge, MA)
- …and ensure appropriate prioritization and management of events through to resolution + Utilize negotiation, facilitation, meeting management, and conflict ... resolution skills to enhance cross-functional study team performance and...on opportunities + Lead the study teams in proactive problem solving, management and communication of risk management plans… more
- Lumen (Boston, MA)
- …team, ensuring the timely and accurate input of employee data into Lumen's HR system , while adhering to data governance policies and standards. You will use data, ... of employee data, such as new hires, re-hires, and changes, into HR systems . + Establish, document and enforce data standards and protocols to ensure consistent,… more
- Envista Holdings Corporation (Boston, MA)
- …manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution , and business and territory planning. + Proven ... and meeting and/or exceeding their expectations. + Provides timely response and resolution to customers' requests, such...2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a… more
- Pacific Northwest National Laboratory (Boston, MA)
- …with leading teams that transition research code, proof of concept, and/or prototype systems to a deployed system + Experience leading machine learning teams ... methods, algorithms, and tools-are enabling stronger, more resilient technologies and systems to safeguard national security. Coupled with decades of radiological… more
- Spaulding Rehabilitation (Charlestown, MA)
- …+ Simultaneously uses multiple technologies + Independently takes proactive steps toward problem resolution + Completes all mandatory and assigned education by ... CDI Team at meetings and committees + Coach, facilitate, problem solve CDI workflows + Assist in hiring, onboarding,...Corporate Compliance Officer with developing CDI metrics and report system for IRF and LTCH (supports SNF MDS staff… more
- Children's Hospital Boston (Boston, MA)
- …Service, IT system , policies and procedures changes. + Demonstrates high-level problem resolution skills. Provides assistance to other support staff in ... payments and prepares deposits, provides record of transactions in Hospital systems . + Facilitates and directs communication with Financial Counseling. +… more