- HomeSafe Alliance (Nashville, TN)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Nashville, TN)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- UL, LLC (Franklin, TN)
- …experience . + Minimum one (1) year of experience in software help desk, customer service, or contact center industry. + Experience interfacing ... At UL, customers are core, and as a result, all responsibilities will center around improving the customer experience . In the role of Associate Customer … more
- HomeSafe Alliance (Nashville, TN)
- …contact center environment. + 1 year of experience scoring and rating customer interactions in a contact center environment. + Must be a US ... sound judgement, flexibility, and effective communication skills to optimize customer experience . They will also identify improvements...: + Perform quality review of a subset of contact center customer interactions and/or… more
- HomeSafe Alliance (Nashville, TN)
- …diploma or GED + 3 years of analytical, forecasting, workforce management, or leadership experience in a contact center environment. + Highly analytical, ... **Title:** Contact Center Workforce Management, Planner **_HomeSafe...be involved in schedule creation to maximize flexibility, Employee Experience , and Customer Experience . They… more
- HomeSafe Alliance (Nashville, TN)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Ryder System (Franklin, TN)
- …include generation of solutions for online knowledge base. In addition to technical experience , the Contact Center Representative must have good ... TN M-F** **6:50 am to 3:20pm** **CST** The **HR** ** Contact Center Representative** is the primary point...related field preferred + One (1) year or more experience in HR, Call Center , or related… more
- Verint Systems, Inc. (Nashville, TN)
- …and responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that supports implementation, and ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Regions Bank (Nashville, TN)
- …from the Internet Router to the Meraki device (provided by Regions). **Preferences** + Contact Center experience + Banking/Finance experience + ... logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Electronic Banking Specialist responds to a high volume of … more
- Regions Bank (Nashville, TN)
- …financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing ... section of the system. **Job Description:** At Regions, the Contact Center Priority Banker provides full service...School Diploma or GED + One (1) year of experience in customer service/sales If applying for… more
- Lincoln Financial Group (Nashville, TN)
- …+ 4 Year/Bachelor's degree (or equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system...provide a high quality and recommendable internal and external customer experience . **What you'll be doing** +… more
- Tractor Supply Company (Brentwood, TN)
- … Experience : 1-2 years of store operations, retail, customer service experience or call center experience required Education: High school diploma ... a sense of urgency on any research or additional contact to ensure customer complaints or queries...logging systems preferred + Experience in a customer service-focused call center preferred **Working Conditions**… more
- Tractor Supply Company (Brentwood, TN)
- …**Required Qualifications** Experience : Store operations, retail, customer service experience and call center experience preferred Education: High ... a sense of urgency on any research or additional contact to ensure customer complaint or query...logging systems helpful + Experience in a customer service-focused call center helpful **Working Conditions**… more
- Prime Therapeutics (Nashville, TN)
- …operations production and quality standards. **Job Description** + Prior PACE Application Center experience preferred. + Actively listens and probes callers in ... and drives every decision we make. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center...customer administrative concerns as the first line of contact - this may include claim resolutions and other… more
- CVS Health (Nashville, TN)
- …superb customer service skills in order to assist pharmacy customers in an inbound customer contact center setting. In this role, you will serve as a ... residence prior to start date. * 1+ years of experience in a Customer Service environment *...required including MS Windows-based applications **Preferred Qualifications** * Call Center experience is highly desired with a… more
- IQVIA (Nashville, TN)
- …and explanation/troubleshooting of submission rejection. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly...+ Pharmacy Technician experience required + HIPAA knowledge/ experience + Call center experience … more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product… more
- HCA Healthcare (Madison, TN)
- …Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie ... functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a...+ Dispatch experience ( **Highly Preferred)** + Call Center /Transfer Center experience **(Preferred)** +… more
- Hendrick Automotive Company (Franklin, TN)
- …make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience , and we are empowered to exceed the expectations of our ... scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. +...was kept and what the outcome was. Schedule future contact as needed. + Maintain and update customer… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... research. **Organization:** Lifeflight 90 **Job Summary:** Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global… more