- Lundbeck (Nashville, TN)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... us on our journey of growth!As a Psychiatry Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Penske Truck Leasing (Mount Juliet, TN)
- …while continuing to grow your skills from learn from other experienced techs and your manager . Why is this job awesome? For starters, your skills and experience ... our top priorities. Yes, we know you have technician experience under your belt, and we'll leverage that. But...required * The ability to solve problems * Excellent customer service skills and communication skills * The ability… more
- HomeSafe Alliance (Nashville, TN)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... the last. **About the Role** HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee … more
- Michaels (Bellevue, TN)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NASH-BELLEVUE, TN Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Nashville, TN)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...are looking for a highly skilled and motivated Sr. Manager , CX Strategy, Insight and Program to help drive… more
- Amazon (Nashville, TN)
- …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
- FranklinCovey (Nashville, TN)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- Amazon (Nashville, TN)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- FranklinCovey (Nashville, TN)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Mid-Market Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- DXC Technology (Nashville, TN)
- …automate highly complex business processes middle and back offices- while facilitating customer experience transformation. Account Delivery Manager will be ... Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our customers… more
- Wilson Language Training (Nashville, TN)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Amazon (Nashville, TN)
- … manager , with strong analytical capabilities to join our WW ABCS Customer Experience team as Sr Program Manager , CX. Key job responsibilities As a Senior ... Program Manager in CX, you will manage programs centered on improving customer experience by reducing issues that lead to poor experience by leading… more
- Amazon (Nashville, TN)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Cleo (Nashville, TN)
- …primary point of contact and accountable for the customer 's support experience . The Technical Solutions Manager manages general functions while ensuring ... customer concerns. Validate complaints and channel them to the appropriate supervisor/ manager . + Conduct recurring customer meetings to ensure accountability… more
- Fujifilm (Nashville, TN)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Nashville, TN)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... Service (CS) Operations teams in order to deliver a high-quality customer experience within a rapidly expanding geography. The role is highly collaborative… more
- Amazon (Nashville, TN)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, ... obsessed and data driven candidate to improve the Customer experience , by leading strategic initiatives to...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Trellix (Nashville, TN)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- HealthEdge Software Inc (Nashville, TN)
- …Support. The position offers an opportunity to make a significant impact on the customer experience and contribute to the success of thedigital health management ... **Overview** ** Manager , Customer Support** **Position Overview:** The...you bring:** + Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations… more
- Amazon (Nashville, TN)
- …high-impact programs, collaborate with cross-functional teams focused on enhancing the customer experience within and outside Amazon Business Customer ... Amazon, our mission is to be the world's most customer -centric company. To achieve this, we're seeking exceptionally talented,...We are looking for a seasoned, high-performing Principal Program Manager to take on the role of program management… more
