- Caterpillar, Inc. (Nashville, TN)
- …* Assisting with establishing strategic customer service guidance and technical customer support initiatives in order to improve the efficiency of ... Financial. Role Definition Manages a team responsible for all customer service activities and initiatives for a department. Responsibilities...customer services. * Managing complex customer inquiries… more
- Kuehne+Nagel (Nashville, TN)
- …Import to join our Sea Logistics team. **Your Role** Reporting to the Sea Logistics Customer Care Manager , you will support our customers by providing ... our customers' concerns and questions. You will be the customer advocate for both our US Operational Care Center...both our US Operational Care Center and our overseas Customer Care Locations to help ensure that customers' … more
- HomeSafe Alliance (Nashville, TN)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Nashville, TN)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Nashville, TN)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Nashville, TN)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Amazon (Nashville, TN)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected ... Description Are you customer obsessed, speak cloud, and want to help...solve problems and implement new solutions. The Technical Delivery Manager will interact with a broad cross section of… more
- Pearson (Nashville, TN)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Amazon (Nashville, TN)
- …the Knowledge leadership team in ABCS and will report directly to the Senior Manager , Amazon Business Customer Service Knowledge. While this role is an ... Description The Amazon Business Customer Service (ABCS) team is looking for an...(ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge… more
- Michaels (Murfreesboro, TN)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - NASH-MURFREESBORO, TN Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Amazon (Nashville, TN)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... company forward by partnering closely with global cross-functional teams to support the growth of and optimization of our network; driving controllership,… more
- Trellix (Nashville, TN)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to deliver Trellix's next phase of growth.… more
- Amazon (Nashville, TN)
- …Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs ... The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts… more
- Amazon (Nashville, TN)
- Description Do you like to help shape the future of customer support ? Earth's Most Customer Centric Company is seeking an exceptionally talented individual ... to join our CS GO team as a Vendor Manager . This leader will manage external vendor relationships, drive...energy directly into the Amazon Flywheel by providing exceptional customer experiences and lowering support cost. Amazon… more
- Amazon (Nashville, TN)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... company forward by partnering closely with global cross-functional teams to support the growth of and optimization of our network; driving controllership,… more
- Acosta Group (Nashville, TN)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- Philips (Nashville, TN)
- Your role as a Customer Project Manager will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include ... technical resources for each project, to ensure the successful customer experience and guided by the statement of work....plan and provide details to internal Philips teams who support the processes throughout the value stream and answer… more
- Verint Systems, Inc. (Nashville, TN)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Amazon (Nashville, TN)
- …and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Nashville, TN)
- …with defined customer outcomes and AWS ProServe business objectives. - Support scale through shared learnings and mechanisms across the ProServe team. About the ... customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices? AWS Professional… more