- Cengage Group (Nashville, TN)
- …experience from an accredited institution + At least two years of successful sales, technical support , customer service , or proven experience preferred ... analysis of technical issues + Escalate and manage reported customer technical issues effectively, cross-collaborating with sales and technical… more
- Jostens (Clarksville, TN)
- Customer Care Manager - Technical Support ABOUT YOU: Step into this new role to lead our Customer Care Technical Support team. This role requires ... strong customer service leadership and communication skills to manage a team... to team members as needed. + Oversee the technical support line, ensuring that customer… more
- Vanderbilt University Medical Center (Nashville, TN)
- …system from the standpoint of computer operations, network operations, and/or technical support . * Customer Service (Intermediate): A continuing focus on ... ensuring timely completion of tasks; follow-up on issues related to service and operations. * Continuously monitors response times and. alerts supervisor… more
- HCA Healthcare (Nashville, TN)
- …support professionals to deliver excellent technical and non- technical support with outstanding customer service and timeliness, while delivering ... revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also… more
- Fujifilm (Nashville, TN)
- …Provide feedback to inside personnel, Sales Management, Marketing Department, Technical Support , R&D, Customer Service , Regulatory, and Quality on ... medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy,… more
- J&J Family of Companies (Nashville, TN)
- …outcomes and expertly resolve complex customer inquiries while rapidly resolving any customer technical support needs for our VELYS Digital Surgery ... Johnson is recruiting for a Senior Technical Support Engineer to join our Service Solutions...skills is required. + Experience within Johnson & Johnsons Customer Service and/or Product Support … more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Amazon (Nashville, TN)
- … customer , you will define opportunities and understand associated business and technical risks that are strategic to the customer 's cloud journey including ... needs to AWS leadership, product, and engineering teams To support the evolution of the AWS customer ...through our expertise, we inform priorities and influence the customer , AWS service , best practice and industry… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Vanderbilt University (Nashville, TN)
- The Technical Support Specialist provides remote and in-person support to the Vanderbilt University community. In addition to handling complex technical ... and Troubleshooting: + Provide comprehensive remote and in-person technical support to students, faculty, and staff,...development within the IT field is necessary. + Excellent customer service skills, demonstrated through a proven… more
- Johnson Matthey (Nashville, TN)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Nashville, TN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Nashville, TN)
- …diagnostic troubleshooting leading to the identification of the root cause. + Utilizes Salesforce Service Cloud to manage customer support cases. + Installs ... the software, and act as the primary contact for technical support . They will also collaborate with... field preferred + 5+ years of experience in customer service and support for… more
- Verint Systems, Inc. (Nashville, TN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Cornerstone onDemand (Nashville, TN)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Organization:** VUMC Voice Services **Job Summary:** JOB SUMMARY Provides remote or onsite technical support to customers in maintenance and support of ... and software applications with occasional guidance. Troubleshoots standard problems in support of end users. Responsible for timely process including problem… more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...and cloud solutions. + Experience working with + Strong customer service skills in interacting with both… more
- US Tech Solutions (Nashville, TN)
- …experience. + Experience in managing technical implementation of BSS (Billing Support System). + Solutions and client service -oriented, with an emphasis on ... **Job Description:** + This role will help manage the technical implementation of BSS (Billing Support System) as we roll the software out to all markets. + This… more
- SHI (Nashville, TN)
- …the customer 's system administrators throughout the engagement. + Provide support and technical consultancy for ServiceNow implementations and on-going BAU ... an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of... sales and pre-sales activities as required + Provide technical support to customers as they implement… more
- Intermountain Health (Nashville, TN)
- …and execute tasks in a high-pressure environment. - and - Demonstrated strong customer service orientation. - and - Experience in a healthcare environment. ... is responsible for providing analysis, design, configuration, testing, implementation and support ( technical and functional) of administrative, financial, or… more