- Omni Hotels (Nashville, TN)
- …+ Preparation of daily reports and distribution as directed. + Accurate preparation of VIP , complimentary, house use rooms, and out of order lists. + Conduct back up ... of credit cards through Opera. + To be thoroughly acquainted with all check -in and check -out procedures and policies. + To be a main liaison between guest and… more
- Aimbridge Hospitality (Nashville, TN)
- …the month report dates are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest Services staff's worked hours ... contributing to the guest service scores. + Monitor all VIP 's special guests and requests. + Maintain required pars...sponsored programs such as airline mileage Triple Upgrade or VIP programs and the standards and procedures for each.… more
- Aimbridge Hospitality (Nashville, TN)
- …Desk. + Obtain all necessary information when taking room reservations. + Monitor all VIP and special guest requests. + Review Front Office log and Trace File daily. ... Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that...able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have… more