- City of New York (New York, NY)
- …is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- WESCO (Dayton, NJ)
- As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem ... resolution . You will resolve mostly routine and some non-routine,...problems and communicates solution or requested information to the customer . You will analyze a customer 's service… more
- Cardinal Health (Trenton, NJ)
- …time, adherence, average speed to answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal Agent", who is able ... + **What Customer Operations Support contributes to Cardinal Health** Responsible...provide order status updates to achieve first time call resolution + Interpret the meaning of insurance terminology, plans… more
- Sodexo (Rahway, NJ)
- **Role Overview** As a ** Customer Support & Operations Representative ** at **Sodexo** , you will provide exceptional service in a high-profile corporate ... inquiries and issues promptly, applying strong problem-solving skills for effective resolution . + Support planning and execution of campus events, ensuring smooth… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- Bank of America (Pennington, NJ)
- Life Services Financial Services Representative (HOP) Pennington, New Jersey **Job Description:** **Job Description:** At Bank of America, we are guided by a common ... and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. The Financial Services … more
- Bank of America (Pennington, NJ)
- Consumer Investments - Financial Services Representative Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common purpose to help ... and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. The **Financial Services … more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... - Dormitory Authority of the State of New York Title Senior Field Representative -NYC - 5 Boroughs and Long Island Occupational Category Other Professional Careers… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- Travelers Insurance Company (Manhattan, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- Hackensack Meridian Health (Edison, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center… more
- Zufall Health Center (Bridgewater, NJ)
- Patient Representative Bridgewater, NJ, USA * Dover, NJ, USA * Flemington, NJ 08822, USA * Hackettstown, NJ 07840, USA * Morristown, NJ 07960, USA * Newton, NJ, USA ... is expanding its services and searching for a Patient Representative ! The Patient representative (PR) acts as...or no supervision but uses available resources for problem resolution as indicated by circumstances or need * Completes… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Centers Plan for Healthy Living (Staten Island, NY)
- Claims Service Representative 75 Vanderbilt Ave, Staten Island, NY 10304, USA Req #811 Monday, December 2, 2024 Centers Plan for Healthy Living's goal is to create ... a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to...Warm transfer calls to other business units for further resolution of the callers issue while adhering to CPHLs… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes ... daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 8:30 AM -...and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an… more
- Somerset County YMCA (Somerville, NJ)
- …YMCAs are looking for a friendly, administratively focused Member Service Representative who is responsible for serving members, guests, and program participants ... to best serve the branches' 5000 members. ESSENTIAL FUNCTIONS: A Member Service Representative 's primary responsibility is to ensure our members have "the best hour… more
- City of New York (New York, NY)
- …or outbound customer communication resulting in revenue collected or discrepancy resolution . - Work with debtor to secure full payment, new payment agreement ... to instill public confidence and encourage compliance while providing exceptional customer service. The Customer Operations Division has oversight of… more