- City of New York (New York, NY)
- …and communities. The Department of Youth and Community Development is seeking to hire a Helpdesk Analyst in the Agency Payment Unit (APU). Under the guidance of ... the Deputy Director of APU, the Analyst will be responsible for reviewing and routing incidents...submitted via DYCD ServiceNow for all financial inquires. The analyst will provide technical assistance (TA) to Health and… more
- City of New York (New York, NY)
- …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the ... Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational abilities to… more
- TEKsystems (New York, NY)
- …major Healthcare clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's Enterprise Service Desk. This individual will serve as ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of ... Associate Staff Analysts to function as a Business Program Analyst , who will: - Collaborate with the senior programming...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and ... and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- STELLAR SERVICES (New York, NY)
- …environment + Ability to prioritize urgent requests and multitask + Helpdesk experience preferred + Experience working in a document management platform ... strongly preferred - proficient in Asite is a plus + Proficient in SQL a plus more
- City of New York (New York, NY)
- Job Description Salary: $ 55K - $ 56,650K Note: This is NOT a Helpdesk /Desktop Support position. Hours are from 9:30am to 5:30pm Organizational Profile: The Mayor's ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a… more
- City of New York (New York, NY)
- …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of ... operating system and application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end-user desktop & laptop computer hardware,… more
- Public Consulting Group (Trenton, NJ)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of...members from EDPlan Innovations + Coordination with Technical Business Analyst to articulate change requests and product feedback and… more