- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-FAIRFAX, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amgen (Washington, DC)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Global Customer Experience Business Product Management** **What you ... Let's do this! Let's change the world! The Sr. Manager will lead the Business Product Management vertical within... Experience Capability Center, part of the Global Customer Experience & Order-to-Cash (GCX-OTC) organization. This… more
- Nordstrom (Lanham, MD)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Washington, DC)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. * ... to be at the heart of where innovation meets customer obsession? Customer Experience Operations...Work with a manager to maintain the physical safety and quality standards… more
- Amazon (Washington, DC)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on ... help Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM), you are the primary … more
- Under Armour, Inc. (Annapolis, MD)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Eliassen Group (Annapolis, MD)
- ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... Description + Recommended Jobs **Description:** Our healthcare client is seeking a Customer Lifecycle Marketing Campaign Manager . This candidate will be focused… more
- Iron Mountain (Annapolis, MD)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for...value/ROI/proposed outcomes **Qualifications:** + Minimum of 3-5 years of customer success experience , with a focus on… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Emerson (Annapolis, MD)
- The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... software to improve adoption, retention, and expansion within the customer base. The Customer Success Manager...outcome realization. **For This Role, You Will Need:** + Experience managing a group of enterprise and mid-market customers,… more
- Vontier (Annapolis, MD)
- The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... involve limited domestic and international travel where the account manager is responsible to represent the company in face-to-face...Skill** . College degree-4 year required . 3-5 years Customer Service/ customer facing experience .… more
- GE Vernova (Washington, DC)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located in the DC area, with a dynamic ... required. **Job Description** **What you'll do** + As the Customer Portfolio Manager , you will serve as...Associates degree from a college or 7 years of experience in a power generation industry) + Minimum of… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Philips (Washington, DC)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...and specifications. + Exceptional written and verbal communication, presentation, customer service and conflict resolution skills. Experience … more
- Ryder System (Annapolis, MD)
- …Summary: The Sr Mgr Cust Intel Data Insights oversees the customer data governance program and makes all every day decisions. The ... Sr Manager manages and facilitates Governance Council meetings, meets regularly...units. Responsible for facilitating decisions that will help improve customer master data quality at Ryder by facilitating discussions… more