- CACI International (Washington, DC)
- Lead NMCI Helpdesk Support/Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking a NMCI Senior Helpdesk /Systems Administrator to support our government customer located in...**These Qualifications Would be Nice to Have:** + NMCI helpdesk experience **What You Can Expect:** **A culture of… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- Cayuse Holdings (Andrews AFB, MD)
- …missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support ... $65,000.00 - USD $70,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1877/ helpdesk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID** _102764_ **Category**… more
- Public Consulting Group (Annapolis, MD)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more
- NCR VOYIX (Annapolis, MD)
- …on a timely basis to adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met + Perform daily monitoring of all ... to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS: +… more
- Leidos (Washington, DC)
- …with the customer contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact for all Help desk ... Level Agreement) management experience + Team management skills leading helpdesk /service desk teams + Customer-service oriented with a problem-solving attitude… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. + Candidates that do not meet the minimum qualifications will not be considered. **Other Job Specific Skills** + Proficient in the use of MS Office including Word, Excel,… more
- Whole Foods Market (Landover, MD)
- …Systems Integrator is responsible for managing the Local PC network. Provides helpdesk support to DC users regarding Microsoft applications, as well as Whole ... Foods Market programs such as Peoplesoft, Orderlink, the Warehouse Management Systems (EXE).Responsibilities + Manage local PC network, Printer, Fork Computer Units, Handheld scanners, and Voice units. + Set up new Windows and EXE users and associates with ERP… more
- General Dynamics Information Technology (Washington, DC)
- …**WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 3 years of helpdesk experience + **Required Technical Skills** : CompTIA Security+ (DoD 8570 Compliance) ... required within 6 months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required Skills and Abilities:** Must be able to pass a basic English Language assessment test + **Preferred Skills:** BS/BA Highly Desired +… more
- Leidos (Washington, DC)
- …personality to join our team as a Systems Support Specialist supporting the NSS Helpdesk . In this role you will work under general supervision. A limited degree of ... creativity and latitude is expected. NSS operations at NASA is focused on meeting contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is supporting… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …for project updates, technical requirements, and progress reports.* Coordinate with helpdesk , server, and end-user teams to minimize disruptions during migration or ... system changes. REQUIRED SKILLS & COMPETENCIES + Border Gateway Protocol (BGP) - Configuring and optimizing internet routing. + Firewalls - Controlling and securing traffic across network boundaries; advanced rule management. + Load Balancers - Managing… more
- ProSphere Tek (Washington, DC)
- …necessary. Troubleshooting of basic IT services as needed. Daily use of Helpdesk ticketing system. Perform system backups/restores Responsible for aiding in own ... self-development by being available and receptive to all training made available by the company, plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such way as to maximize Essential Duties &… more
- Bright Horizons (Washington, DC)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Washington, DC)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will ... be joining a team of about 20 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide Compensation: $22/hr to $24/hr. Exact compensation may vary based on several factors, including skills, experience, and… more
- Three Saints Bay (Washington, DC)
- …data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + Supervises, ... directs, and coordinates the activities and schedules of supervisors/team leads, analyst staff and other contract staff. + Fosters a work environment that respects individuals, promotes teamwork and cooperation and encourages innovation and new ideas. +… more
- Robert Half Technology (Washington, DC)
- …uses this platform for secure authentication for applications. Familiarity with the Jira Helpdesk ticketing platform is a plus, as it is used to track and ... manage IT support tickets for employees. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekinga dedicated and experiencedIT HelpDesk Manager to lead and manage theHelpDesk team in providing ... high-quality,timely, and secure IT support for the US Senate. The successful candidate will ensure that end users receive the highest level of service, including efficient handling of IT incidents, service requests, and providing problem resolution. This role… more