- General Dynamics Information Technology (Washington, DC)
- …for some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your ... Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk ,...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation...Experience in training and mentoring staff to enhance service delivery. **ADDITIONAL REQUIREMENTS** + Must be able to… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed...and departures, and guest transportation, while maximizing the guest experience through top quality customer service . +… more
- GovCIO (Washington, DC)
- …manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience . Current ITIL Foundation ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience ) + ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support our...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …Computer Science, or a related field is a strong advantage) with 2-3 years of experience in IT support, help desk , or a related technical field. + Clearance ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...tone for our guests' visit and create an elevated experience with elegant hospitality. + Earn hourly wage+tip pool… more
- Koniag Government Services (Washington, DC)
- …on a regular basis using administrative tools and utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, ... Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Marriott (Washington, DC)
- …policies and procedures; report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- TekSynap (Washington, DC)
- …5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management ... Manager to oversee the quality assurance processes for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed… more
- TekSynap (Washington, DC)
- …2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop ... within past 3 years of similar size/scope + Experience in supervising large IT service contracts...to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's… more
- NANA Regional Corporation (Washington, DC)
- …+ Familiarity with Government-furnished IT environments, tools, and infrastructure standards. + Experience with Service Desk management and performance ... Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine Corps… more
- IntelliDyne (Washington, DC)
- … to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations, and engineering modernization initiatives within the ... Program Manager Status: Exempt Location: Washington, DC (Hybrid 3...leadership across all facets of the program, including IT service desk , infrastructure operations, engineering support, and… more
- Ross Stores, Inc. (Waldorf, MD)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... Assists in the facilitation of monthly safety meetings\. **Customer Service :** + Treats all Customers, Associates, and other leaders...Two or more years of Store or Assistant Store Manager experience in a retail environment\. +… more
- Extra Space Storage (Largo, MD)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... Starting Pay Range: $16.00 to $22.00 Hourly The **Store Manager ** oversees the daily operations of one or more...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Extra Space Storage (Largo, MD)
- …- $21.00 / hour Compensation Starting Pay Range: R-73369 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more