- IT Concepts (Washington, DC)
- …we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop ,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator- 2 -%28desktop-and-system- support ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- BAE Systems (Washington, DC)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118368BR** EEO Career Site Equal Opportunity… more
- General Dynamics Information Technology (Washington, DC)
- …are planned, and any related monitoring/controlling processes + Leading the delivery of Tier 3 engineering support for endpoint images in coordination with the ... working in (or equivalent experience): + Endpoint image build support + Endpoint integration and testing + Desktop...a hybrid position that will require you to work 2 to 3 days every week onsite at both… more
- M. C. Dean (District Of Columbia, DC)
- … teams to test system hardware/software and optimize performance. + Provide Tier 1-3 support , troubleshoot incidents, and maintain operational resilience via ... Dean is seeking a highly skilled **Cybersecurity System Administrator** to support a secure operational technology environment by integrating advanced system… more
- TekSynap (Washington, DC)
- …services + Network or Telecom FC5 - Enterprise Service Desk, Tiers 0/1/ 2 support services, end-user support , Desktop services to include, but not limited ... & Qualifications** **RESPONSIBILITIES** Provide management oversight of team or support on the following systems/technologies (but not limited to) +… more
- Leidos (Washington, DC)
- … of M365 / Entra platform, including remediation/methodical troubleshooting of issues escalated by Tier 1 & 2 operational support teams. + Lead engineering ... in Microsoft 365 and Entra to lead the design, implementation, and support of Zero Trust Architecture initiatives. This role focuses on modern authentication,… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- …+ Troubleshooting and resolving issues related to MECM infrastructure and client + Providing Tier 2 support for MECM-related incidents and problems + Ability ... to collaborate in cross-functional teamwork by partnering with desktop support , security, network teams, application owners, and other IT teams to ensure smooth… more