- Coretek Services (Detroit, MI)
- …customer-oriented Part Time Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing excellent ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- Link Solutions Inc (Warren, MI)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you...while ensuring user functionality and network security. + Provide technical support and user education, focusing on… more
- Huntington Ingalls Industries (Warren, MI)
- …motivated Help Desk Professionals to join our team! We are seeking a Help Desk Technical Support Specialist who will support our Mission Technologies ... technical problems and answer queries by telephone or self- service ticket in support of computer hardware,...queries by telephone or self- service ticket in support of computer hardware, software, network, system/application access, and… more
- TEKsystems (Detroit, MI)
- … operations. 11.Performs other duties as assigned by supervisor. Skills Help desk support , Help desk , Troubleshooting, Customer service , Service ... member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as...- Minimum of three (3) years' experience in a technical support or help desk … more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...accurately provide a solution as the first line of technical support - Security+ and ITIL V3… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- TEKsystems (Detroit, MI)
- …repair, Technical support , Install, Windows 7, Deployment, Service desk , Desktop troubleshooting, Printer hardware, Installation, Inventory management, ... Printer support , Support , Troubleshooting, Windows 10, Imaging, Hardware, Printers, Windows, Help desk , Help desk support , Active directory, Printer… more
- Robert Half Technology (Troy, MI)
- …integrations with office products. This position reports to the US Service Desk Associate Director. Key Responsibilities: + Customer Support : Deliver a high ... escalation, and resolution of end-user issues, fostering strong customer relationships. + Technical Support : Provide comprehensive desktop support for MAC… more
- Anywhere Real Estate (Detroit, MI)
- **Position: Associate Application Support ** Work from home position: The schedule is 40 hours. 12pm ET- 830pm ET **Position includes:** + Primary responsibility- ... answer phone/chat support requests and respond to customer inquiries. + Provide...online and platform/tool initiatives + Manage and solve Help Desk tickets on a national level + Technologically proficient.… more
- Henry Ford Health System (Detroit, MI)
- …basis; facilitate and prompt investigation of incidents and issues escalated through the Service Desk in a timely manner; gather information on possible source ... and resolve problems related to applications; work with operational owners and IT Service Desk to maintain an appropriate knowledge base as digital solutions… more
- Trinity Health (Livonia, MI)
- …availability and stability of applications and provides problem resolution as needed. Provides technical support to ERP system users and staff on resolution of ... (7) years' installation, configuration, upgrades, and troubleshooting. + Second and/or third level support for help desk issues and resolving common problems for… more
- NTT America Solutions, Inc. (Southfield, MI)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and pushing ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with… more
- NTT America Solutions, Inc. (Southfield, MI)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and pushing ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with… more
- Travelers Insurance Company (Troy, MI)
- …ongoing continuing education credits as mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. ... files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all other internal… more
- General Motors (Warren, MI)
- …hybrid. This means the successful candidate is expected to report to GM's Warren Technical Center location three times per week, at a minimum. **The Role:** We are ... enforce process for Behavior Driven Development and requirements captured in Behavior Technical Specifications (BTS). + Lead test automation strategy for all Body… more
- NTT America Solutions, Inc. (Southfield, MI)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... is operational on a daily basis focusing on design, implementation and support of the following platforms: Identity and Access Management, Privileged Access… more
- Ford Motor Company (Dearborn, MI)
- …you help us define tomorrow's transportation. Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as ... We're looking for insightful individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance… more
- Autodesk (Novi, MI)
- …the support experience for Autodesk's global workforce. This role oversees our Service Desk function and end-user technologies, removing friction for our end ... users while enhancing service quality across our operations. We're looking for a...meets people, empowering our global teams and ensuring top-tier support . **Department:** Enterprise Cloud Engineering & Experience **Reports To:**… more