- Henry Ford Health System (Troy, MI)
- …all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... Determine training, policy, procedure and benefit needs relating to customer service as a result of quality...environment. + Three (3) years of customer service management experience in a moderately large call… more
- University of Michigan (Ann Arbor, MI)
- Call Center Manager Inbound Apply Now... call center employees comply with providing quality customer service . + Adopts practices to improve ... and each respective team member. Physician Relations and Outreach Call Center Manager will actively lead the...+ Coaches call center staff through challenging customer service issues. + Counsels employees and… more
- Trinity Health (Ann Arbor, MI)
- …education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. **REQUIRED ... typing skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft Word,… more
- Trinity Health (Ann Arbor, MI)
- …base to prioritize complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the customers' questions and ... equivalent. Some college education preferred. + 4+ years of customer service experience, with 1+ years of...Demonstrate the ability to supervise others and cover regional call center manager during times of absence.… more
- MSC Industrial Supply Co. (Southfield, MI)
- …be the liaison between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other ... and trains supervisor to ensure exceptional core metrics, productivity, customer service and reporting. + Manages processes...groups monitored using various tools + Works with the Call Center Manager with all duties inherent… more
- Otis Elevator Company (Farmington Hills, MI)
- …faster, smarter world. Otis Elevator Company is searching for a highly motivated **Sr Manager , Service Sales** to lead a high performing team within the Michigan ... operating territory. The Service Sales Manager is managing all sales...leading to the growth of business and increasing continued customer loyalty in service and repair +… more
- Healthcare Services Group, Inc. (Taylor, MI)
- …ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, ... have a passion and desire to deliver the highest customer and resident experience every day. What We Offer...County law. + Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food… more
- Rexel USA (Rochester Hills, MI)
- …develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + ... Don't miss the chance to apply for the Branch Manager at Gexpro today! **The position of Branch ...with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability… more
- Trinity Health (Livonia, MI)
- …as managers, senior analysts or architects. Manages all aspects of application support and customer service level expectations and adheres to service quality ... implementation, and ongoing maintenance of these ITSM processes. A Manager with the ability and authority to ensure daily...managing service level agreements and monitoring quarterly customer service metrics as defined by … more
- US Foods (Detroit, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- Concentrix (Farmington Hills, MI)
- …+ Knowledge of sales strategies and sales pipeline. + Experience working in a customer service , sales or outsourcing environment is required. + Knowledge of how ... behalf of our clients to renew and expand the service relationships. Reporting to a sales manager ,...Digital or Social Media Sales and/or experience in a customer service role, ideally in tech. advertising… more
- Eaton Corporation (Southfield, MI)
- …tasks and situations to achieve superior proactive project order management and customer service . **The application window for this position is anticipated ... Eaton's North American Sales division is currently seeking a Field Project Manager - Datacenter. This remote position offers the flexibility to work from any… more
- CVS Health (Eastpointe, MI)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...related work experience in a pharmacy, retail, medical, or customer service setting + Ability to work… more
- PNC (Livonia, MI)
- …have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Livonia, MI at ... drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Deloitte (Detroit, MI)
- …as customer profiling, targeting & cycle planning, scheduling & call Reporting, territory alignment, Omni-channel service connections, inquiry routing, and ... We are seeking a product manager that will advance ConvergeHEALTH's field force technology...customer profiling, targeting & cycle planning, scheduling & call Reporting, territory alignment, Omni-channel service connections,… more
- Menards, Inc. (Detroit, MI)
- …of the best General Managers in the retail industry. + Ensure and provide excellent customer service throughout the store and be the lead point of contact for ... Assistant General Manager Trainee Job#:380858 Location:Detroit Department:Store Opportunities Category:Assistant General...are what guides you to building 4 walls to call home, the satisfaction of unlocking your front door… more
- General Motors (Warren, MI)
- **Job Description** **Senior Product Manager - eCommerce / Shopify** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected ... We own end-to-end responsibility for Digital Sales, encompassing both front-end customer experiences and the back-end systems that power them, including product… more
- Ford Motor Company (Dearborn, MI)
- **Integrated Services - Digital Product Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a ... value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across… more
- University of Michigan (Ann Arbor, MI)
- …Unit Nursing Staff: * Assist unit nursing staff in problem-solving to provide optimal customer service * Advise unit staff members in handling specific patient, ... House Manager : Central Staffing Resource Department Apply Now **Job...UMHS areas * Act as in-house UMHS Nursing Administrator on- call * Act as in-house UMHS Nursing Representative for… more
- Hospice of Michigan (Southfield, MI)
- …Assists the Director with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. + Utilizes data to evaluate ... to the organization, to achieve desired outcomes. + May participate in the manager on- call rotation, as needed. + Responsible to support staffing coverage on any… more