- Ryder System (Atlanta, GA)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Representative I will receive inbound phone ... calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help schedule service for truck… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching and… more
- Humana (Atlanta, GA)
- …put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support ... the company's enterprise connectivity, unified communications, call center operations, and network resiliency. This role oversees large carrier agreements,… more
- Momentum Solar (Norcross, GA)
- Outbound Call Center Representative- GA Department: CALL CENTER OUTBOUND Location:Norcross, GA Momentum Solaris a premier residential solar provider with ... growth into leadership for the right individual. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As… more
- Molina Healthcare (Atlanta, GA)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician II - CarelonRx Call Center ** **Hours:** 10:30 am - 7 pm or 12 pm - 8:30 pm EST **Location:** This role enables associates to work virtually ... **Clinical Pharmacy Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The… more
- Bank OZK (Alpharetta, GA)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or training that supports consistent processes and performance improvement solutions. +… more
- ChenMed (Decatur, GA)
- …VIP level customer service. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Operating in a call center environment, receives inbound and makes outbound customer ... + A minimum of 2 years of customer service experience required; in a call center or similar environment highly preferred. + A minimum of 2 years experience… more
- Aston Carter (Atlanta, GA)
- We are hiring for multiple 100% remote HR Call Center Customer Service Reps for a well-known tech company headquartered in Seattle, WA. About the role: + 100% ... and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant, you will play a key role in delivering best-in-class Leave of… more
- ADP (Alpharetta, GA)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... English and Spanish. + At least one year of experience in a customer service/ call center environment. + You can work overtime hours during peak seasons. + A… more
- Aston Carter (Atlanta, GA)
- A LEADING ECOMMERCE COMPANY (HEADQUARTERED IN SEATTLE, WA) IS HIRING MULTIPLE HR CALL CENTER ASSISTANTS! THIS POSITION IS 100% REMOTE AND CANDIDATES MUST BE 100% ... multiple priorities. SKILLS QUALIFICATIONS: + 2-5+ years' experience in contact center , customer service, human resources or equivalent experience. + Proven ability… more
- Bank OZK (Alpharetta, GA)
- …typing skills, required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior ... follow-up calls with customers on items not able to be resolved on initial call . + Meets personal and team target key performance indicators (KPIs). + Attends… more
- HD Supply (Doraville, GA)
- …Life, 401k, Vacation, Sick Time + Proficiency with Microsoft Outlook/Word/Excel + High-Volume Call - Center Experience preferred + Must be able to pass a ... background/drug test **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues. **Major Tasks, Responsibilities, and… more
- Chicken Salad Chick (Atlanta, GA)
- …and information requests. Requirements + 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. ... + Basic competency in Microsoft Suite (Outlook, Word, PowerPoint). + Previous experience with SAP or other Order Management Systems is advantageous but not mandatory. + Familiarity with Salesforce.com is a plus but not required. Equal Opportunity Employer This… more
- Emory Healthcare/Emory University (Duluth, GA)
- …and more **PRN /Registry / As Needed** **High Volume Switchboard Experience, Call Center Experience** **Description** **JOB DESCRIPTION:** + Answers and directs ... all incoming calls to appropriate persons or departments. Assists staff and patients with outgoing calls as needed. + Serves as Patient Information Representative and answers questions by visitors and incoming calls pertaining to patient information. + Pages… more
- Trustmark (Atlanta, GA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent, required. + Bachelor's degree in an educational field, such as adult education or curriculum and design, or a banking-related ... Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to… more
- Molina Healthcare (Atlanta, GA)
- …on behalf of management. * Provides excellent customer service for all call center communication channels. * Accurately documents all member/provider ... solutions. * Achieves individual performance goals as it relates to call center objectives. * Proactively engages and collaborates with other departments as… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …equivalent combination of training, education, or experience. . Related experience in a call center /dispatch environment. . Able to work a flexible schedule ... Job Title: Communication Center Coordinator Department: Operations Salary: $45,792 Reports to: Communication Center Supervisor FLSA Status: Non-Exempt Position… more
- State of Georgia (Dekalb County, GA)
- …service setting communicating information OR one year of experience in a call center . 2. Intermediate level proficiency in Microsoft Office applications. ... student affairs environment. 4. Experience working in an automated customer service call center . All selected applicants may be subject to a criminal background… more