- TEKsystems (Alpharetta, GA)
- …daily * Cases come through Salesforce or CFPB portal, which is distributed to each escalation analyst 's que * Will be tasked within taking a look at a ... Description We are seeking to add on a skilled Escalations Analyst to work within a Regulatory & Compliance team. * Resolves 8+ tickets/cases… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- …not available in a typical operational/support role. The Operations Support Analyst will provide immediate assistance to back office, support personnel and ... the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can...+ Assist other ICE staff with problem solving and escalation procedures. + Quickly assess an issue(s) and provide… more
- Gentiva (Atlanta, GA)
- **Overview** The IT VMO - Business Analyst is a critical resource within the IT Vendor Management Office, leveraging specialized expertise (initially focused on ... Serve as the internal point of contact and VMO escalation manager for performance and contractual issues specific to...work experience + 4-6 years of experience as an analyst supporting financial and/or Payroll/HR systems + Proven knowledge… more
- Xerox (Atlanta, GA)
- Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or enter keys to toggle section visibility Country United States Department ... us at www.xerox.com . **We're looking for a dedicated** **Enterprise Helpdesk Analyst ** **who is passionate about delivering a great client experience while solving… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- Overview **Job Purpose** The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an ... the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can...+ Assisting other ICE/NYSE staff with problem solving and escalation procedures + Ability to quickly assess an issue… more
- Hilton (Atlanta, GA)
- …revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality ... with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.… more
- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. **Key Responsibilities** + Apply ITIL-based incident, request, change, and escalation management processes. + Create, manage, and resolve tickets in… more
- Motion Recruitment Partners (Lawrenceville, GA)
- Desktop Support / IT Systems Analyst - End User Services - Lawrenceville - Onsite Lawrenceville, Georgia **Onsite** Contract $28/hr - $33/hr **Technical Support / IT ... Systems Analyst III / Contract / Onsite / Lawrenceville, GA**...Software Configuration and Troubleshooting . 20% Customer Support and Escalation Management **Daily Responsibilities** . 80% Hands-on technical support… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- Overview **Job Purpose** As Product Development Analyst , you will be responsible for managing the reference data for ICE's energy, agriculture and financial ... launches, and you will serve as a subject matter expert and escalation contact for operations incident resolution. Additionally, the Product Development Analyst… more
- US Bank (Atlanta, GA)
- …**Job Description** US Bank is seeking a Commodity Derivatives Products Operations Lead/ Analyst with relevant experience that will contribute toward the success of ... efficiencies. + Experience with audit/regulatory issue management, response, and escalation . + Demonstrated experience in the successful implementation of… more
- Fox Rothschild LLP (Atlanta, GA)
- …As a member of the Information Governance Department, the Lead Matter Mobility Analyst drives strategy and execution for the Firm's most complex matter mobility ... + Mentor and technically support Senior Analysts and Analysts; act as escalation point for the highest-risk matters. + Ensure mobility practices align with… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …so that others can too._ In this exciting role, as a Sr. Analyst within OAPI supply chain team, you will work cross-functionally across various departments ... the ERP system, monitoring supplier performance KPIs and reporting, leading escalation process in collaboration with cross-functional partners to mitigate service… more
- Rubrik (Atlanta, GA)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... problems while providing explanations to solutions. This person will act as an escalation point on deal exceptions, more difficult structuring issues and global deal… more
- WestRock Company (Atlanta, GA)
- The opportunity: The Financial Compliance Sr. Analyst opportunity will report to the Financial Compliance Manager and will be responsible for supporting the ... including flowcharts, risk/control matrices, and control guides * Serve as an escalation point for control information and internal and external audit requests *… more
- Oracle (Atlanta, GA)
- **Job Description** We are hiring a SR Configuration Analyst . This Intermediate Nursing consulting position requires ability to operate independently with some ... accurate, timely documentation of work using preferred tools + Serve as an escalation point and deliver resolution for complex reported configuration issues + Adopt… more
- Coinbase (Atlanta, GA)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, you will ... Document investigations in written narratives * Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears… more
- Coinbase (Atlanta, GA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of ... stakeholders in an effective, tactical, and empathetic manner. * Serve as an escalation point for the Customer Experience organization in high touch critical issues… more
- CVS Health (Atlanta, GA)
- …opportunity to join our Pharmacy Services Finance Enablement team as a Senior Analyst on our Policies, Procedures, and Controls Team. The candidate will be ... Procedures and Controls within Pharmacy Services Finance leveraging notifications and escalation as needed to meet internal and external requirements + Provide… more
- Foxhole Technology, Inc (Smyrna, GA)
- **Overview** **Title: SOC Analyst II** **Location: Smyrna, GA (Onsite)** **Clearance: Active DoD Secret** **Available Shifts:** **(Swing Shift)- 2pm-11pm,** **(Mid ... trainings, industry conferences, and skills enhancement opportunities. + Provide timely escalation of events to appropriate teams and external parties. + Possess… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- …+ Manage tickets and incidents in ServiceNow including issue resolution, escalation , and documentation management + Deploy hardware and software including desktop ... and laptop imaging software and VoIP + Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists + Manage hardware inventory, mobile device support, purchasing, and… more