- PruittHealth (Norcross, GA)
- **JOB PURPOSE:** The IT Service Desk Technician 's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing ... and mobile phones by identifying issues, documenting and analyzing them. The IT Service Desk Technicians receive trouble tickets (Incidents or Service… more
- Microsoft Corporation (Atlanta, GA)
- …diploma, GED, or equivalent AND basic knowledge of computer hardware and components or IT support (eg military, networking, help desk or related fields) + OR ... As a **Data Center Technician (DCT)** , you will develop an understanding...AND basic knowledge of computer hardware and components or IT support (eg military, networking, help desk … more
- Epsilon, Inc (Chamblee, GA)
- **Deskside Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... **Where you'll work:** You will be working onsite at the Internal Revenue Service 's Chamblee, GA location. **Our Customer's Mission:** Epsilon is partnered with the… more
- Gwinnett County Public Schools (Suwanee, GA)
- Technology Support Manager - IT Customer Service and Support JobID: 96018 + Position Type: Professional/Technical/ Technology Support Manager + Date Posted: ... Technology Support Manager - 030279 Standard Hours: 40 Department: IT Customer Service & Support - 282219...desk metrics and trends to meet and/or exceed service levels.b. Ensure service level standards are… more
- Applied Technical Services, Inc. (Marietta, GA)
- …one IT certification per year in accordance with company needs and technician interests. + Champion service desk policies and operational procedures. ... Associates also identify and escalate issues related to the IT infrastructure that we support and assist the HelpDesk...support and assist the HelpDesk Manager with reporting on Service Desk Operations. Using a combination of… more
- Inspire Brands (Atlanta, GA)
- …through email, phone, tech bar, and bot interaction + Mentoring other help desk personnel on hardware and software problem analysis and resolution. + Recognizing, ... and attached peripherals. + Provide support for external helpdesk(s), field service organization(s) and Restaurant Technology groups with application support and… more