- Kinseth Hospitality Companies (Glenview, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns.... complaints, compliments and concerns. + Develops and maintains guest information files regarding the property, community and surrounding… more
- Thorntons LLC (Riverwoods, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Dunkin (Vernon Hills, IL)
- … Guest Satisfaction + Hold guests as highest priority and role model exceptional guest service . + Assist Restaurant Manager in promoting an environment ... own wage and benefit programs that can vary among franchisees. **Assistant Manager ** **Job Summary:** Assistant Managers support Restaurant Managers in their efforts… more
- Dunkin (Crystal Lake, IL)
- …Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment where ... in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment -… more
- Thorntons LLC (Riverwoods, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members… more
- Thorntons LLC (Riverwoods, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members… more
- Marriott (Chicago, IL)
- …Pay: $24.45/hour **Job Number** 24145018 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chicago Downtown/River North, 30 East ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Chicago, IL)
- **Job Number** 24148411 **Job Category** Rooms & Guest Services Operations **Location** Chicago Marriott Downtown Magnificent Mile, 540 North Michigan Avenue, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- TOCA USA (Evanston, IL)
- …& Experience: + High school diploma or equivalent. + Previous customer service , hospitality, or guest relations experience. + Excellent interpersonal and ... + Create Awesome Experiences Job Highlights: Reports To: General Manager Location: Evanston, IL Compensation : Competitive hourly pay...you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a… more
- Rush University Medical Center (Chicago, IL)
- …and abilities. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational information ... affects this job function and provide appropriate feedback to Guest Relations Manager on information needs. *...related to service needs for continuously improving service delivery. * Always comply with Guest … more
- Rush University Medical Center (Oak Park, IL)
- …1** **Work Schedule:** 8 Hr (11:30:00 AM - 8:00:00 PM) **Summary:** The Guest Relations Associate is responsible for providing a welcoming, high quality and ... supportive hospital service experience for patients, families, visitors and staff. The...visitors will have with Rush. In all interactions, the Guest Relations Associate will be mindful of the institutional… more
- ASM Global (Chicago, IL)
- … Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary Our Guest ... Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience Essential Duties and Responsibilities + Greet guests upon arrival and… more
- Live Nation (Chicago, IL)
- Job Summary: Position Title: Premium Seating Guest Services Important Note: This position is part-time/seasonal, with hours beginning in May of 2024 and working ... please read on! THE JOB As a Premium Seating Guest Services crew member, you help ensure safety and...the venue. WHAT YOU'LL DO * Deliver exemplary customer service to help maintain customer loyalty. * Greet guests… more
- Team Car Care/Jiffy Lube (Glenview, IL)
- …The Assistant General Manager (AGM) is a management position within the service center. Specifically, they are 2nd in command. They are responsible for driving ... Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core...Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.… more
- Dunkin (Mount Prospect, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Dunkin (Mount Prospect, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... We are looking for a Restaurant Manager to help manage our Dunkin' Team! A...and complete action plans; implement production, productivity, quality and guest service standards + Complete audits and… more
- Buffalo Wild Wings (Waukegan, IL)
- ** SERVICE MANAGER ** Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. ... that experience to life. **GAME DAY** Our Sports Bar Service Manager is on the front line,...the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough,… more
- Aimbridge Hospitality (Chicago, IL)
- …Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial ... all Guest Services operations to include but not limited to guest service and registration (check-in/check-out) room inventory and availability guest… more
- Aimbridge Hospitality (Chicago, IL)
- …available. + Focus the Housekeeping Department on its role in contributing to the guest service scores. + Balance and clear the room status nightly comparing ... Job Summary The Housekeeping Manager is responsible for ensuring efficient operations of...guests and employees in an attentive friendly courteous and service oriented manner. + Maintain regular attendance in compliance… more