- Kimpton Hotels & Restaurants (Atlanta, GA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Drury Hotels (Morrow, GA)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Hilton (Atlanta, GA)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our...related fields + Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform + Ten… more
- Omni Hotels (Atlanta, GA)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Omni Hotels (Atlanta, GA)
- …Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay. ... them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Hilton (Atlanta, GA)
- …on the growth and evolution of contact center products + Strategy and implementation of self\- service , customer \( guest and agent \) use of the tools and ... you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are… more
- Aimbridge Hospitality (Atlanta, GA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Marriott (Atlanta, GA)
- **Additional Information** **Job Number** 24201581 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Atlanta, 181 Peachtree Street NE, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
- HEI Hotels and Resorts (Atlanta, GA)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. + Promptly answer the telephone… more
- HEI Hotels and Resorts (Atlanta, GA)
- …Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. ... of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. + Promptly answer the telephone… more
- Aimbridge Hospitality (Atlanta, GA)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... and data and basic arithmetic functions. RESPONSIBILITIES: + Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or… more
- Aimbridge Hospitality (Atlanta, GA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Compass Group, North America (Atlanta, GA)
- Eurest + We are hiring immediately for full time and part time GUEST SERVICES AGENT positions. + Location: Delta Sky Club - 2600 Maynard H Jackson Jr Boulevard, ... pm to 12:30 am. More details upon interview. + Requirement: Previous customer service experience is required. *Internal Employee Referral Bonus Available + Pay Rate:… more
- Monday Night Brewing (Atlanta, GA)
- …and are excited to be part of something new in your community. + An active change agent for growth. The big picture vision lights you up, and you are the person with ... and nurture a culture of teamwork and accountability, where guest experience is a priority. Responsibilities: People + With...Company Holidays + Paid Maternity/Paternity leave + Cell phone service plan or reimbursement + Basic 401k plan after… more