- TEKsystems (Atlanta, GA)
- TEKsystems is looking for ITSM Analyst that has experience working with ITSM process owners, internal teams and stakeholders to ensure ITSM processes are ... by modeling, coaching, and caring. Top Skills Details ServiceNow, ITIL, Knowledge Management, ITSM Pay and Benefits The pay range for this position is $35.00 -… more
- Georgia Systems Operations (Tucker, GA)
- …places to work by Georgia Trend magazine. Summary: The Information Technology Service Management ( ITSM ) Analyst is responsible for providing ITSM support to ... incidents, service requests, problems, changes, releases, and projects. + Analyst III: + 7+ years of ITSM ...+ Analyst III: + 7+ years of ITSM experience including service desk management, asset management, configuration… more
- Medtronic (Duluth, GA)
- …compassionate world. **A Day in the Life** Medtronic is hiring a Senior IT Operations Analyst . As a Senior IT Operations Analyst , you will be a proactive problem ... Familiarity with system monitoring tools (eg, Nagios, SolarWinds, Splunk) and ITSM platforms (eg, ServiceNow, Jira, Confluence). + Strong understanding of incident,… more
- Georgia Systems Operations (Tucker, GA)
- …manage DBMS and related software + Consults with applications analyst and end-users, implements logical/physical databases, evaluates/recommends approaches to ... in scripting languages (PowerShell, Bash, Python). + Experience with ITSM tools such as ServiceNow, Ivanti ITSM ,...with ITSM tools such as ServiceNow, Ivanti ITSM , etc. + Security: + In-depth understanding of network… more
- Capgemini (Atlanta, GA)
- …Description - External Capgemini is seeking an experienced ServiceNow Business Analyst CSM SME (Customer Service Management) with a proven track-record of ... ServiceNow deployment. As a Snow CSM SME BA (Business Analyst or Business Process Consultant), you work alongside the...a broad range of ServiceNow Applications, such as CSM, ITSM , ITOM, HR, SecOps, GRC, and Employee Center Design… more
- Capgemini (Atlanta, GA)
- …commercially structuring deals to differentiate from the competition *Works with Deal Analyst to set up commercial modeling tools and create pricing structure; ... *Solutioning ServiceNow platform *Experience with solutioning multiple ServiceNow modules: ITSM , CSM, ITOM, SecOps, etc. *Ability to approach new ServiceNow… more
- Capgemini (Atlanta, GA)
- …ITIL Service Strategy and/or Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six Sigma and/or Agile/Scrum + ... structuring deals to differentiate from the competition . Works with Deal Analyst to set up commercial modeling tools and create pricing structure; communicates… more