- Insight Global (Beverly Hills, CA)
- …Level Agreements (OLAs). Team Management: o Lead , mentor, and develop the service desk and on-site technical support teams. o Conduct regular performance ... a year. THE JOB: This role oversees both online service desk and on-site technical teams (~25),...ability to manage escalations and drive continuous improvement in IT service delivery. This position is based… more
- Robert Half Technology (Los Angeles, CA)
- …experiences. We are seeking an experienced and proactive IT Director to lead our technology initiatives, manage service delivery, and ensure a robust ... technical issues, maintaining high service standards. + Service Delivery: Oversee IT service ...to maximize value and cost efficiency. + Technology Upgrades: Lead projects to upgrade and maintain IT … more
- Insight Global (Santa Monica, CA)
- …Ability to manage a work queue in a ticketing system Illustrative Responsibilities. The focus of a service desk person is to stay at the service desk and ... project work as assigned under the supervision of a lead or manager. Team player attitude, excellent communication skills,...a desk top support person from a service desk person for reasons of efficiency.… more
- Kimpton Hotels & Restaurants (Los Angeles, CA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
- General Dynamics Information Technology (El Segundo, CA)
- …Buchannan, Puerto Rico **We are Hiring** Positions Include (but are not limited to): + IT Service Desk Specialists + Cable and Wiring Specialists + Project ... Managers + IT Service Desk /Knowledge Base Manager...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Lead all Front Office operations, set and maintain a high level of guest ... service . Provide support, mentorship, and coaching to the team....that will assist in balancing revenues. + Review Front Desk logbook for any information or incidents, communicate with… more
- Southern California Edison (Rosemead, CA)
- …in new project implementations + Drives the usage of and improvement to the IT Service desk ticketing system, including documenting knowledge-based articles ... and integrity. **Minimum Qualifications** + Seven or more years of experience in IT Service Delivery. **Preferred Qualifications** + Bachelor's Degree or higher… more
- Deloitte (Los Angeles, CA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... this role will end on 1/10/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- Deloitte (Los Angeles, CA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... this role will end on 1/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …leading all hotel operations ensuring and setting a high level of guest service . + Support with managing the financial expenses of hotel operations, ensuring that ... and innovate guest satisfaction programs for housekeeping and front desk . Assist with reservations and guest inquires, when needed....when needed. + Review team schedules and at times lead all aspects of hotel departments such as; Security,… more
- H&R Block (El Segundo, CA)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... Execute and hold all tax office associates accountable to Service Standards execution and client service experience,...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Kimpton Hotels & Restaurants (Los Angeles, CA)
- …You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, ... maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items...etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest… more
- The Walt Disney Company (Glendale, CA)
- …duties including updating leader's schedules and priorities including interview processes, IT updates, booking travel for the team, updating the business unit ... with setup and cleanup for various occasions such as birthdays, service anniversaries, learning sessions, interdepartmental events, and team-building activities. +… more