- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Albany, NY)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- New York State Civil Service (Albany, NY)
- …training and guidance to employees.* Able to assess multiple competing priorities.* Strong customer service skills* Able to analyze data and identify and resolve ... Yes Agency State Comptroller, Office of the Title Payroll Analyst 1 (SG-18), Payroll Analyst Trainee 2...under Section 70.1, 52.6 or 70.4 of the Civil Service Law.For 70.1, 52.6 or 70.4 transfer to a… more
- Oracle (Albany, NY)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- New York State Civil Service (Schenectady, NY)
- …for day-to-day field staff, lottery customers and sales agents for operational and customer service issues. * Evaluate performance data to preemptively identify ... for transfer under Section 70.1, 70.4 or 52.6 of the Civil Service Law.ORNon-Competitive Minimum Qualifications: Business Systems Analyst Trainee 1: Four… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 2 (Quality Assurance) - SP11 Occupational Category IT Engineering, Sciences ... Agencies.Under the direction of the Information Technology Architect 2, the Technology Analyst 2 (Quality Assurance) will be responsible for testing, analyzing, and… more
- New York State Civil Service (Albany, NY)
- …to implementation, ensuring all objectives are met on time and within budget.* Customer service skills to understand the needs and behaviors of customers, ... NY HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 1 (Product Management) - SP05 Occupational Category IT Engineering, Sciences… more
- New York State Civil Service (Albany, NY)
- …Stay updated on agency policies and provide excellent, ethical, and professional customer service . Develop a * Innovative Thinking: Seek creative approaches, ... form. Communication is clear and easy to understand. Tailor service delivery for projects to ensure positive customer...One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 1.Reinstatement:… more
- CBRE (Albany, NY)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- New York State Civil Service (Albany, NY)
- …to resolve data inconsistencies, reporting errors, and provide system training. Strong customer service and communication skills are required. Candidates must be ... NY HELP No Agency Court Administration, Office of Title Principal Court Analyst (15167) Occupational Category Other Professional Careers Salary Grade 25 Bargaining… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Highmark Health (Albany, NY)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Information Technology Services, Office of Title Tech Analyst 1 Rapid Application Development Occupational Category IT Engineering, Sciences Salary ... a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of the Information Technology Specialist 4 (SG-25)… more
- Intermountain Health (Albany, NY)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- UMB Bank (Albany, NY)
- …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
- Parexel (Albany, NY)
- …patient at the heart of everything we do. **Job Title:** Market Development Analyst At Parexel, we are a leading Clinical Research Organization (CRO) company ... medicines to patients. We are seeking a Market Development Analyst to join our team. As a Market Development...all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential… more
- Cleo (Albany, NY)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
- ABBTECH Professional Resources, Inc. (Albany, NY)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
- Oracle (Albany, NY)
- …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more