- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational leadership for… more
- New York State Civil Service (Albany, NY)
- …supervisor and the appointing office. This position requires occasional off-shift night and weekend work.These positions lead to a maximum salary of $85,138 ... development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing progressive… more