- DuPont (Wilmington, DE)
- …protect valuable assets, and promote sustainability across various sectors. The ** CRM & AI Business Process Owner** will play a critical role in driving ... tracking, and opportunity management . + Ensure that AI functionality is being updated addressing business ...of experience using SFDC CRM ** to enhance business processes. Commercial process experience is essential.… more
- Oracle (Dover, DE)
- …+ Own the product roadmap for AI Agents, prioritizing initiatives based on customer value, technical feasibility, and business impact. + Lead customer ... and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. + **Team...and stakeholder management skills. + Experience integrating AI solutions with CRM , CCaaS, and other… more
- Bayer (DE)
- …and squad resources across 3 Centers of Gravity; + Leverage analytics, dashboards, and Customer Relationship Management ( CRM ) to synthesize insights to ... inform opportunities and contribute to business reviews; + Identify customer insights, healthcare...that drive measurable outcomes; + Execute the defined Radiology Customer Engagement Process , ensuring all strategies and… more
- RELX INC (Dover, DE)
- …education experience is preferred but not required. + Possess significant experience with Customer Relationship Management ( CRM ) platforms, preferably ... plans to achieve revenue targets while maximizing market penetration and customer satisfaction (CSAT). + Translates business strategy into measurable objectives… more
- CVS Health (Dover, DE)
- …experience with any ATS (Applicant Tracking System) + 2+ years' experience with Phenom CRM (Candidate Relationship Management ) Systems + 3+ years' design and ... systems, such as Workday Applicant Tracking Systems (ATS), Phenom CRM ( CRM ), Learning Management Systems...Workday ATS and Phenom CRM or other CRM systems + Experience in Recruiting AI … more
- Teleperformance USA (DE)
- …dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM ( Customer Relationship Management ), and ITOM (IT Operations ... Certified Implementation Specialist - ITOM** **Soft Skills** + ** Process Excellence** + **Collaboration** + **Communication** + **Emotional Intelligence** +… more
- Coinbase (Dover, DE)
- …crypto concepts clearly and persuasively to prospective clients. * * CRM Management :* Maintain accurate and up-to-date records of all sales activities, client ... interactions, and pipeline progress in our CRM system (eg, Salesforce). * *Client Relationship ...Salesforce) is a plus. * Prior experience in sales, business development, customer service, or a client-facing… more
- ISC2 (Dover, DE)
- …data and regulatory requirements. + Demonstrated passion for data and data-driven business models. ** Management Responsibility** + Lead and mentor the DBA ... with LLM data requirements: grounding, retrieval, vectorization, data governance for AI /ML, and model readiness pipelines. + Strong business acumen-able… more
- American Express (Dover, DE)
- …in our customers' lives and help set us apart in the industry. The Enterprise CRM Solutions (eCRMs) team was created in 2024 as part of the company's Framework for ... The eCRMs team creates solutions for the Sales and Customer Domains via respective platforms by harnessing the power...Product Designer to develop the overall redesign of our CRM systems. Extensive knowledge of Salesforce design language will… more
- Wolters Kluwer (Dover, DE)
- …Advanced analytical skills for strategic planning and performance tracking. + Relationship Management : Exceptional ability to maintain and enhance long-term ... planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You...all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process… more
- Wolters Kluwer (Dover, DE)
- …: Advanced analytical skills for strategic planning and performance tracking. + ** Relationship Management ** : Exceptional ability to maintain and enhance ... planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. Your...all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process… more
- Oracle (Dover, DE)
- …sessions and solution design workshops with prospective and existing customers ** Customer Relationship Management ** + Facilitate technical discovery ... business acumen, requiring someone who can translate complex data platform and AI needs into compelling business value propositions while building strategic… more
- Lumen (Dover, DE)
- …implementing AI -driven marketing solutions. + Excellent communication and stakeholder management skills. Preferred Qualifications + Adobe Certified Expert - ... **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications -...performance, attribution models, and funnel metrics. + Lead change management for new tools, features, and process … more
- Oracle (Dover, DE)
- …skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads ... Retail.) + Strong understanding of NetSuite modules including Financials, CRM , Inventory Management , Order Management ,..., eCommerce, Warehouse and fulfillment + Proven experience in business process consulting, with a track record… more
- Sprinklr (DE)
- Sprinklr is the definitive, AI -native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... interactions. Sprinklr's unified platform provides powerful solutions for every customer -facing team - spanning social media management , marketing, advertising,… more
- Otsuka America Pharmaceutical Inc. (Dover, DE)
- …decisions considering the long-term impact to customers, patients, employees, and the business . **Patient & Customer Centricity -** Maintain an ongoing focus ... of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education and… more
- Oracle (Dover, DE)
- …At least 5+ years of hands-on experience in Enterprise Business Applications (ERP, CRM , Data and analytics, AI ), ideally with Oracle Fusion. + Experience in ... business . We implement Fusion and SAAS services, leveraging AI and OCI native technologies to enable world class...initiatives. The person will leverage their deep expertise in business process , business applications (specifically… more
- Kyndryl (Dover, DE)
- …Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across ... adoption and AI /ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and… more
- CBRE (Dover, DE)
- …efficiency, and effectiveness of the job discipline and department. + Proven customer relationship management skills including building strong rapport, ... Drive partnerships and cross-marketing efforts with internal lines of business (eg, Brokerage, Capital Markets, Project Management ,...and we ask that candidates disclose any use of AI in the application and interview process .… more
- Wolters Kluwer (Wilmington, DE)
- …and onboarding, and mentors teammates in their growth and development. **RESPONSIBILITIES** + ** Customer Relationship Management ** + Partner with Sales to ... leadership and internal stakeholders. Identify and monitor potential risks to the customer relationship or satisfaction and proactively trigger escalation paths… more