- iCIMS (Dover, DE)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- GCG (Dover, DE)
- …offers a remote work arrangement, 50% to 60% is required to facilitate customer -facing activity.** **What you'll do** **Branch Engagement ** + Establish and ... **Overview** GCG is currently seeking arelationship-driven, results-oriented **Regional Strategic Account Manager ** to join our **Low Voltage team** . In this role,… more
- Sallie Mae (Newark, DE)
- …for the future of education. **What You'll Contribute** Drive personalized, data-driven customer engagement across multiple digital channels with specific focus ... will design, execute, and optimize our Loan Funnel Program, focusing on customer lifecycle journeys, engagement , and conversion within the financial services… more
- Wilson Language Training (Dover, DE)
- …and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... strive to reflect this belief in our work. The success of our team members is no less paramount....Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings… more
- Ralliant (Dover, DE)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wolters Kluwer (Wilmington, DE)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- PNC (DE)
- …portfolio. You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and ... and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager...(Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer… more
- Oracle (Dover, DE)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through… more
- ISC2 (Dover, DE)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Dover, DE)
- …learning activities and gain exposure to areas of the business that are foundational to customer success and service, + Work with a team of TAM professionals to ... management skills in a team setting, + Gain exposure to the portfolio of Customer Success Services offerings and understand the key components to the successful… more
- SHI (Dover, DE)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- CVS Health (Dover, DE)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... understanding of data analytics. **REQUIRED QUALIFICATIONS** **Minimum 5 years' client engagement and program success experience.** **Background in healthcare… more
- PagerDuty (Dover, DE)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Oracle (Dover, DE)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Dover, DE)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Hilton (Dover, DE)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:**… more
- Cornerstone onDemand (Wilmington, DE)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- Bayer (DE)
- …CT/MR Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Sunrise Senior Living (Wilmington, DE)
- …residents and guests through our Principles of Service. + Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... part of.** **Job ID** 2025-235650 **JOB OVERVIEW** The Care Manager /"Designated Care Manager " is responsible for providing...residents and their families. **Training and Contributing to Team Success ** + Participate as a member of a team… more
- Oracle (Dover, DE)
- …meet the needs of end users. Take ownership of customer adoption and success by driving customer engagement with new features and maintaining strong ... metrics, ensuring the product delivers measurable value and supports overall customer success . **Product Lifecycle Management** Oversee the end-to-end lifecycle… more
