- Under Armour, Inc. (Dover, DE)
- Quality Assurance Manager - Customer Service ** Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are ... (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads… more
- TD Bank (Wilmington, DE)
- …Business Management, Strategy & Support **Job Description:** The Control Remediation Quality Assurance Review & Challenge Coordination Senior Business Management ... largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the… more
- TD Bank (Wilmington, DE)
- …Management, Strategy & Support **Job Description:** The Control Remediation Quality Assurance Practice/Methodology & Testing Business Management Specialist ... largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the… more
- Hologic (Newark, DE)
- … Quality , Engineering Newark, DE, United States **Elevate Quality and Customer Satisfaction as Our Senior Manager , Post-Market Quality , Engineering ... to drive operational success. As a leader focused on customer quality , you will build strong relationships...for detail, a strategic mindset, and a passion for quality assurance , we want to hear from… more
- Exelon (Newark, DE)
- …data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and ... programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance . Manage scope, schedule, and budget for… more
- HomeSafe Alliance (Newark, DE)
- …oversee all Service Provider activities, work closely with the SIT team, perform quality assurance reviews and work with interdepartmental staff to confirm that ... **Title:** Dispatch Manager (HHG Military Move) **_HomeSafe Alliance_** is the...Increase competency level of Dispatch personnel to ensure high quality , compliance, and outstanding customer service. +… more
- JPMorgan Chase (Wilmington, DE)
- …resiliency, and stability, you collaborate closely with cross-functional teams to deliver high- quality products that exceed customer expectations. We are seeking ... dynamic team and make a meaningful impact by delivering high- quality products that resonate with clients. As a Product... products that resonate with clients. As a Product Manager in Cybersecurity and Technology Controls, you are an… more
- TD Bank (Wilmington, DE)
- …DSS compliance, monitoring merchant activity, conducting assessments, developing and implementing Quality Assurance / Quality Control activities, managing the ... to work independently and manage multiple priorities. + Experienced People Manager . ** Customer Accountabilities:** + Develops, communicates and implements a… more
- Amazon (Wilmington, DE)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as...who want to join our team as an Operations Manager . In this role, you will lead and develop… more
- Black & Veatch (Wilmington, DE)
- …must be capable of supporting all aspects of assigned engagements including conducting quality assurance reviews on their own and others' work. **Consulting ... ** Manager , Consulting** Date: Dec 7, 2024 Location: US...Consulting's asset management, strategy and planning, sustainability, transportation electrification, customer experience, and technology practices to help drive the… more
- CVS Health (Rehoboth Beach, DE)
- …This includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + ... are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we...to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles… more
- Ensono (Dover, DE)
- …and resolve any product development related issues. + Implement and oversee quality assurance processes to ensure the reliability, performance, and security ... Principal Product Manager , Mainframe Application Managed ServicesRemote - United StatesJR010546 At Ensono, our **Purpose is to be a relentless ally, disrupting the… more
- Bank of America (Wilmington, DE)
- …Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), + Audit / Assurance or operational experience ... Senior Audit Manager - BSA/AML including Sanctions Charlotte, North Carolina;East...of the audit plan in a timely manner, within quality standards and in conformance to audit policies and… more
- Utilities Service, LLC (Newark, DE)
- …control costs, and ensure financial resources are allocated efficiently and effectively. 7. ** Quality Assurance ** : Implement quality control procedures to ... Project Manager Brand: Asplundh Engineering Services Location: Newark, DE,...stakeholders, providing regular project updates, addressing concerns, and ensuring customer satisfaction. 4. **Technical Oversight** : Review and approve… more
- Walmart (Milford, DE)
- …and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and ... need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer… more
- Meta (Dover, DE)
- …manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks. 9. Move fast in a flat organization ... X-org or Meta wide initiatives. **Required Skills:** Product Technical Program Manager Responsibilities: 1. Develop and manage end-to-end technical product solutions… more
- HomeSafe Alliance (Newark, DE)
- …+ Monitor, evaluate and score contact center communications against established quality assurance standards to ensure contractual compliance and representatives ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...The Quality Auditor is responsible for performing quality audits on customer interactions in an… more
- Public Consulting Group (Dover, DE)
- …support duties as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Under Armour, Inc. (Dover, DE)
- …to drive seamless consumer experiences via custom HTML/CSS coding, scripting, proofing, quality assurance , targeting and advanced scheduling. * You review ... and is an excellent communicator. This role will report to our Senior Manager , Customer Marketing and play a critical role in the development of the UA… more
- Sunrise Senior Living (Wilmington, DE)
- …team member relations and recognition, communication, family services, resident well-being, quality assurance , and regulatory compliance. Additionally, a key ... the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model...with a declining trend that is below company average. Quality Assurance and Regulatory Compliance: + Strives… more