- NTT America, Inc. (Dover, DE)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for improvement. + Ensure compliance with regulatory… more
- Ensono (Dover, DE)
- …operational excellence Key Areas of Focus for this Role + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- JPMorgan Chase (Wilmington, DE)
- …fostering growth and innovation in a dynamic environment. As the Product Portfolio Delivery Manager for Card Authorizations, you will drive the successful ... management strategies, ensuring the highest standards of quality and professionalism in service delivery . **Job Responsibilities** + **Project & Program … more
- Oracle (Dover, DE)
- …Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery , ... with security and audit requirements on a global scale. **Responsibilities** _Hardware Delivery & Lifecycle Management_ + Lead the end-to-end delivery ,… more
- Oracle (Dover, DE)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research...Conduct market research and competitive analysis in the media delivery and CDN space to assess trends and identify… more
- Capital One (Dover, DE)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... quo and drives innovative, sustainable experiences through technology. As the Delivery Lead, you will leverage your strong organizational, communication, teamwork,… more
- JPMorgan Chase (Newark, DE)
- …Join a team that values innovation, collaboration, and continuous improvement. As a Client Service Manager II within JPMorganChase, you will lead a team to ... systems architecture and automation technologies to enhance operational efficiency and service delivery . + Manage internal stakeholder relationships, influencing… more
- CDM Smith (Wilmington, DE)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Suburban Propane (Millsboro, DE)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster ) Email to a friend (https://careers-suburbanpropane.icims.com/jobs/16997/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Centene Corporation (Newark, DE)
- …feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner + ... quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/ service plans for long-term care members and… more
- Cognizant (Dover, DE)
- …the role** **Schedule:** M-F **Traveling Required:** 40% As a Medicaid Eligibility Delivery Director, you will make an impact by overseeing access, performance, and ... regulatory risks, and foster continuous improvement across eligibility activities. + Manager leaders who supervise all daily eligibility functions, including patient… more
- JPMorgan Chase (Wilmington, DE)
- …brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money. As ... quo and striving to be best-in-class. As a Product Delivery Associate in Trust & Security, you will play...unlock greater efficiencies and effectiveness + Partner with UAT Manager /Lead to ensure that testing readiness and testing execution… more
- CBRE (Dover, DE)
- MEP Coordinator Program Manager - Remote Central Job ID 249344 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer ... Service , Data & Analytics, Project Management Location(s) Remote -...MEP Coordinator. EBMS Mechanical Electrical Plumbing (MEP) Coordination Program Manager 's Essential Functions: The EBMS MEP Program Manager… more
- Oracle (Dover, DE)
- …from our services. TAMs are responsible for the overall governance and technical service delivery . They help customers maximize the business value of their ... experience at middle and C-level executive levels. Demonstrated success with customer service delivery and management, including involvement in at least 5-7… more
- CompuCom (Dover, DE)
- …**Client & Stakeholder Relationship Management** + Key resource for clients regarding service delivery matters. + Build and maintain strong relationships with ... We're looking for an experienced **Operations Support Manager ** to lead the delivery of...issues. **Process & Performance Management** + Develop and implement service delivery processes and best practices. +… more
- Capital One (Wilmington, DE)
- Manager , Project Manager , Extended Servicing| Retail Bank Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of ... to resolve customer needs quickly, effortlessly, and cheaply. This Manager , Project Manager plays a pivotal role...coordinate with partner teams to ensure efficient and well-managed delivery , and challenge us to deliver business value across… more
- Capital One (Wilmington, DE)
- Senior Manager , Category Management At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity ... to an industry ripe for change. We are seeking a Senior Manager , Category Management to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower… more
- Acxiom (Dover, DE)
- …and timelines. + Communicate and escalate workload and staffing issues to Senior Manager . + Monitor the day-to-day delivery of digital marketing services ... The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+ years'...as the quarterback to ensure the timely and quality delivery of various digital solutions such as email campaigns,… more
- Sodexo (Newark, DE)
- …Workplace Services.** + Act as the primary operational point of contact for service delivery partners, including those providing end-user support and device ... SLAs and internal KPIs. + Drive accountability through regular operational reviews, service delivery assessments, and escalation handling. + Maintain up-to-date… more
- Walgreens (Millsboro, DE)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating ... healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry,… more