- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Molina Healthcare (Columbus, OH)
- **Job Description** **Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in ... High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience conducting… more
- Ricart Automotive (Columbus, OH)
- …and deliver prompt personal follow-ups to encourage additional sales and ensure customer satisfaction. + Bilingual (Spanish/English) is strongly desired. Fluency ... the thrills coming! We're built from a legacy of quality , community, and adventure. It's what gives us permission...whenever possible. Key Results Areas + Motorcycle Sales + Customer Service Essential Functions Motorcycle Sales + Attain new… more
- CVS Health (Columbus, OH)
- …member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly ... Support team objectives, enhance operational efficiency, and ensure delivery of high- quality care to members. This may include participating in special projects,… more