- Liberty Utilities (Columbus, OH)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Columbus, OH)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Coinbase (Columbus, OH)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Oracle (Columbus, OH)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Concentrix (Columbus, OH)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- Oracle (Columbus, OH)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Wayfair (Columbus, OH)
- …in bringing Wayfair's retail vision to life within a high-performing sales and customer centric environment. Reporting to the Department Manager , you will ... visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high performance team, and deliver on overall business… more
- Pearson (Columbus, OH)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- Wayfair (Columbus, OH)
- Overview: At Wayfair, we deliver a best-in-class customer experience in furniture and home by empowering talented, driven individuals like you. As a Senior Assistant ... Store Manager of Sales, you'll lead the sales floor team/...the sales floor team/ This includes sales, design, and customer experience to create seamless, welcoming shopping journeys. You'll… more
- Coinbase (Columbus, OH)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Wayfair (Columbus, OH)
- Overview: As a Visual Merchandising Assistant Store Manager (ASM), you'll lead the charge in bringing the Wayfair brand to life in our physical retail store. ... Reporting to the Visual Merchandising Manager , you'll play a pivotal role in shaping the...and Sales Associates. This position blends creativity and analytical insights , leveraging business data to craft compelling displays, execute… more
- JPMorgan Chase (Columbus, OH)
- …Acquisition Marketing team is responsible for driving incremental high-quality customer growth by launching and leading direct-to-consumer marketing campaigns that ... acquire new customers and deepen existing relationships. A significant source of customer growth for Chase Consumer Bank is through acquisition marketing on our… more
- Cengage Group (Columbus, OH)
- **Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to.... **What You'll Do Here** As an Associate Portfolio Manager (APM) on the Key Markets Team, you will… more
- Coinbase (Columbus, OH)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- JPMorgan Chase (Columbus, OH)
- …product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. ... In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value....research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable… more
- Wayfair (Columbus, OH)
- …role in bringing Wayfair's retail vision to life within a high-performing, customer -centric environment. Reporting to the Department Manager , you will oversee ... Overview: As an Assistant Store Manager (ASM) of Logistics, you'll take a leading...team development. Your focus is to ensure an exceptional customer experience, drive a high-performance team, and deliver on… more
- Oracle (Columbus, OH)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Coinbase (Columbus, OH)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Wayfair (Columbus, OH)
- …is powered by people, people like you who bring energy, leadership, and a customer -first mindset to everything you do. As a Senior Assistant Store Manager ... keeping the back-of-house running smoothly, and making sure every customer -facing detail aligns with the Wayfair experience. If you're...your professional home. What Does a Sr. Assistant Store Manager Do? + ? Lead Visual & Logistics Strategy:… more
- American Express Global Business Travel (Columbus, OH)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Global Client General Manager is focused on ... creating strategic initiatives and retention of the account. The Global Client Manager 's role is to identify innovative solutions, to have a strong understanding… more